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| Thread ID: 118961 | 2011-06-28 22:54:00 | Outlook Fails To keep A Copy Of Sent Emails... | ruup (1827) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1213020 | 2011-06-28 22:54:00 | Outlook Fails To keep A Copy Of Sent Emails... Hi,I'm using Outlook from Office 2010 (Student Version) and for some reason it is not keeping a copy of the sent emails (has just been reinstalled),which is very annoying when trying to refer back to what has been sent. I have checked the settings but not found what I need to correct this problem. Any help as to what the problem is would be greatfullly accepted. Cheers ruup |
ruup (1827) | ||
| 1213021 | 2011-06-28 23:02:00 | Have you updated it / or installed SP1? Which has just come out | Speedy Gonzales (78) | ||
| 1213022 | 2011-06-28 23:19:00 | Hi Speedy,thanks for the response. I'm running Windows 7 64 bit and have all the updates etc.I reinstalled Windows etc about a week ago along with Office etc, but have only recently noticed the lack of back ups for my emails. cheers. |
ruup (1827) | ||
| 1213023 | 2011-06-28 23:32:00 | I mean SP1 for Office, not Windows | Speedy Gonzales (78) | ||
| 1213024 | 2011-06-28 23:38:00 | Hi, Go to file/options/mail and check this setting is ticked in the save messages section. "Save copies of message in the sent items folder". See attachment. Hope this helps, cheers. |
Iantech (16386) | ||
| 1213025 | 2011-06-29 00:20:00 | Hi, Iantech,yes that is checked as per photo,thanks for the reply. |
ruup (1827) | ||
| 1213026 | 2011-06-29 00:21:00 | Hi Speedy, Currently downloading SP1,not sure if it will help,but will try it and respond.Office is placing all sent mail into the delete folder. Cheers |
ruup (1827) | ||
| 1213027 | 2011-06-29 01:28:00 | @ruup, These sent items. Are they replies from Folders other than the inbox by any chance? If so there is a fix I can direct you to. |
Snorkbox (15764) | ||
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