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| Thread ID: 119281 | 2011-07-14 10:17:00 | Bank input problem | linw (53) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1216793 | 2011-07-14 10:17:00 | Help - I am stumped. Got a ring from a client (newish machine running Win 7 64) saying she could not enter her customer number to login into either of her two banks. She can, however, type into the password box. Same story with FF and IE. I hopped on to her machine with Team Viewer and verified this. But, via TV, I could enter numbers! I ran Secunia and let it check stuff. Updated Java and Flash with no real hope. Tried to do a system restore but, sadly, there are only two points, both today. (Space increased to accommodate more in future). She is going to query the bank(s) but I thought I would ask here as well. There is no way I can google an answer to this weird one so wonder if anyone has encountered something like this before. If the machine was on my desk I would be running MBAM etc and it is likely I will have to do this tomorrow. Ideas?? TIA. |
linw (53) | ||
| 1216794 | 2011-07-14 10:34:00 | Well, that is embarrassing. The bank asked whether she had the numlock on. Guess what? She says her keyboard doesn't show the lock status with a light. Sorry about that. Guess it had to be something like that. |
linw (53) | ||
| 1216795 | 2011-07-14 11:22:00 | I had similar issue on my other PC with caps lock, not lighting up. So downloaded a program. Maybe search for number lock utility that displays a onscreen status for on/off. | kahawai chaser (3545) | ||
| 1216796 | 2011-07-14 13:13:00 | I use TrayStatus for my clients that have wireless keyboards. :pf1mobmini: |
CYaBro (73) | ||
| 1216797 | 2011-07-14 21:54:00 | Thanks for that, guys. Particularly grateful for being gentle with me!! Seems so obvious, now. I will get her to install traystatus but suppose it's a lesson well learned now!! Hopefully. |
linw (53) | ||
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