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Thread ID: 116827 2011-03-22 02:06:00 GIGA Computers - Onehunga Dixpat (16294) PC World Chat
Post ID Timestamp Content User
1188325 2011-05-04 04:29:00 the OP said it came back to him with the wifi card missing, what the hell happened to it?

Yeah, what did?
bot (15449)
1188326 2011-05-04 05:12:00 @Erayd there two point on this post
1 - delay Let me make this quite clear. You not only had the laptop for months, but you also sourced secondhand parts of dubious reliability and provenance, from eBay sellers you didn't know or trust, for a model you knew had previously been recalled. Quite apart from the dubious ethics you've displayed, it didn't even fix the problem! Noting that the second place the OP took it to managed to fix the fault with only a 5-day turnaround, this means at least one of the following: Your diagnostics were totally incompetent and failed to correctly identify the problem, and the real fault was unrelated to the motherboard.
You were grossly negligent in identifying sources of replacement parts.Either way, you've displayed some pretty poor business practices.


2 - Wifi

As for the wifi he never asked for Wifi and ask for $170 and if you know DV9000 you should know where is Wifi and if it's possible to missed out or no and how much is a Wifi.You returned his laptop without the WiFi card - end of story. He had another company install a new one and sent you the bill. Noting your extremely poor business practices mentioned earlier, why does it surprise you that he went elsewhere to have this rectified?
Erayd (23)
1188327 2011-05-04 05:22:00 Your diagnostics were totally incompetent and failed to correctly identify the problem, and the real fault was unrelated to the motherboard.

While it sounds like that was probably the case, to be fair though, not all problems are obvious to all people all the time.

Even the best repairman can get stuck on something blindingly obvious!

Although even that doesn't excuse the missing WiFi card.
Agent_24 (57)
1188328 2011-05-04 05:25:00 Yeah, and they also do website design...

For a great example, check out their own (http://www.gigacomputers.co.nz/)

Clearly it is an ethnic site and you should be more respectful, apparently they sell computers with flax (www.gigacomputers.co.nz)screens so they could be part of Hone's IT support team!

Dis them at your peril, you might wake up one morning and find a dead kumara on your pillow.

Cheers

Billy 8-{)
Billy T (70)
1188329 2011-05-04 05:27:00 While it sounds like that was probably the case, to be fair though, not all problems are obvious to all people all the time.

Even the best repairman can get stuck on something blindingly obvious!Absolutely, but you'd have thought that they'd at least rethink their initial diagnosis after two replacement boards had the same issue... I still reckon that's reasonable grounds for calling them incompetent.
Erayd (23)
1188330 2011-05-04 05:27:00 Dis them at your peril, you might wake up one morning and find a dead kumara on your pillow.
I'd roast the kumara and eat it :D


Absolutely, but you'd have thought that they'd at least rethink their initial diagnosis after two replacement boards had the same issue... I still reckon that's reasonable grounds for calling them incompetent.
Oh yeah, for sure it sounds like they screwed that up, with two boards.

What I would like to know is what the actual fault was! I hope Dixpat comes back and tells us...
Agent_24 (57)
1188331 2011-05-04 05:58:00 Here - (www.gigacomputers.co.nz) Apparently the iPhone 3GS has a joystick... bot (15449)
1188332 2011-05-04 06:07:00 Well, it's the correct name for that kind of switch, but I guess it's meant to be for an iPod not an iPhone. Agent_24 (57)
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