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Thread ID: 119389 2011-07-21 03:14:00 Daughter needs help please jupiter1 (2578) Press F1
Post ID Timestamp Content User
1217943 2011-07-21 03:59:00 Does safe mode / safe mode / networking work?


Great.... Comes up OK in safe mode (administrator), and all seems to work OK !
jupiter1 (2578)
1217944 2011-07-21 04:00:00 Good to know it works.

I'm just going to go and kill myself now. :(
Cato (6936)
1217945 2011-07-21 04:01:00 Is the screen lit up? Ie, it's blank but not quite "off"?

Which graphics chip does it have?
If it's an NVIDIA 7/8400 they have been known to die spontaneously due to overheating.

Heat melts crappy soldering, re-soldering what people seem to also call "GPU replacement" is about 250-300$.

Hi, it has NVidia GeForce 7300 chip with 256MB turbo cache
jupiter1 (2578)
1217946 2011-07-21 04:03:00 Never mind me, I read you post and thought you meant something entirely different. Cato (6936)
1217947 2011-07-21 04:06:00 Hi Guys, All's working as it should now. Starting in safe mode seems to have fixed it !

Great but puzzling .
Many thanks to all.
jupiter1 (2578)
1217948 2011-07-21 04:06:00 We have an Acer TravelMate 520 with XP Pro on it, which does the same thing.

But it had a 21" CRT fall 3 feet onto it.

EQC claim for this one tho.

Hope those 6.3 February/June quakes have finished for a while.

Lurking.

Ps. someone on here said to put lappy in the hot water cupboard, as moisture may be a cause for a machine not booting.

lurks.
Lurking (218)
1217949 2011-07-21 04:06:00 Wonder if its this black screen of death (that can happen with some Nvidia cards)? But I think this will cause the system to reboot all the time (like its crashing). Altho if it gets into safe mode, it maybe something in startup? I would check event viewer.. See what errors have come up Speedy Gonzales (78)
1217950 2011-07-21 05:34:00 Well guys,
I spoke too soon, it died again in the same manner with just the screen saver active at time of failure.

I have got her to boot in safe mode again and run her antivirus (Avast) and then do chkdsk /f

Waiting for the results of that and will post results.

May get her to d/load MalwareBytes and run that as well.
She has got SpyBot and Adware to run as well.

Will post later.
jupiter1 (2578)
1217951 2011-07-21 05:47:00 Blimey go out to do a job and a war starts :p :lol:

If it starts in safe mode Ok, but crashes in Normal with the screen saver, then its possible the graphic drivers are corrupted .

What I would do, is start it in safe mode (with networking) if you want the internet, leave it a while ( or use it) and see if it crashes again .

If it doesn't, then rip out the drivers, and install fresh ones . If you remove the graphic Drivers via Add/remove programs, it may try to load them back in automatically on reboot, if this happens you can let it do its thing, reboot and see what happens, if it crashes again, remove again, reboot but stop them from installing automatically next time, and install the new ones downloaded .
wainuitech (129)
1217952 2011-07-21 07:44:00 May get her to d/load MalwareBytes and run that as well .
She has got SpyBot and Adware to run as well .

.
Adware???? Do you mean AdAware? If so, forget it, it's been useless for ages .

Spybot and Malware bytes .

Although malware won't do that sort of thing .
pctek (84)
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