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Thread ID: 119451 2011-07-23 23:36:00 Severe issues with an Acer M3100 Gallax (16471) Press F1
Post ID Timestamp Content User
1218679 2011-07-23 23:36:00 Okay here goes nothin',
My acer stopped installing. When I download a software, it will complete the download process and prompt for installation(Iexplorer) When I click "run" to open the installation wizard. It closes the window and nothing else occurs. This happens with every file on every site.

Help on this may be appreciated.
Gallax (16471)
1218680 2011-07-23 23:46:00 Have you scanned it for malware?

What version of windows is it?? Boot into safe mode / networking and see if hijackthis will install. If it does run it then click on scan the system and save a log. Copy and paste the log back here

www.trendmicro.com <- direct link
Speedy Gonzales (78)
1218681 2011-07-23 23:49:00 It's Vista. Give me 3 minutes to boot. Gallax (16471)
1218682 2011-07-23 23:57:00 hijackthis wouldnt install Gallax (16471)
1218683 2011-07-24 00:16:00 Disable system restore. Have you scanned this with a virus scanner or something? Speedy Gonzales (78)
1218684 2011-07-24 00:21:00 I am currently looking to wipe my drive and then add software to protect against antivirus that i will buy. will that help? Gallax (16471)
1218685 2011-07-24 00:27:00 You dont have to buy AV programs. There are free antivirus programs around

ie www.microsoft.com

AVG, Avast, and NOD32 (if you want to pay for it)

Are you in NZ, or somewhere else?
Speedy Gonzales (78)
1218686 2011-07-24 00:29:00 Sounds more like the system files are damaged. Disabling system restore is a bad idea at the present till you find out whats causing it.

If the problem has only just developed in the last couple of days, then run system restore back to before it happened - a day or two backwards. This site tells you how (bertk.mvps.org) as well as This site (www.bleepingcomputer.com)

IF you disable system restore you WONT have this option as all recovery points will be wiped.
wainuitech (129)
1218687 2011-07-24 00:30:00 I cant' install remember? lol
i can install using windows update and a disk.
i need AV software that removes it for free
Gallax (16471)
1218688 2011-07-24 00:30:00 this has been going on for abut 2 years. and i went a year without internet Gallax (16471)
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