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| Thread ID: 119705 | 2011-08-06 05:37:00 | Hard Drive Bad Sectors, With a Twist | Lucas (16493) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1221231 | 2011-08-06 05:37:00 | Hi, I have come to these forums because I am lost for ideas. I currently have a Western Digital (WD) Elements External Hard Drive 500GB, It is just under 8 months old, still under warranty. A few weeks ago it stopped working, I did all the trouble shooting that an average computer user can do. I used WD's hard drive trouble shooting program off their website, which told be it had too many bad sectors to be troubleshot. I called WD to find out what can be done in this situation. I was told I would be given a replacement. But that leaves the issue of; How do I get all my data off it? WD told me a computer repair shop must do this, Which i assume will cost big $$$. I told them that all repairs must be paid for by THEM under the Consumer Guarantees Act. They are having trouble understanding this, as their 'Support' Centre is based in the USA. The point of me posting here is to ask somebody 'in the know' about how I can recover my data off a HDD with a few bad sectors. All responses are greatly appreciated, Thanks |
Lucas (16493) | ||
| 1221232 | 2011-08-06 05:54:00 | What if you remove it and put it in the case? Where in NZ are you? Someone maybe able to help you out. if you're in Auckland, I maybe able to help you out (but you'll have to come here) | Speedy Gonzales (78) | ||
| 1221233 | 2011-08-06 05:57:00 | The Hard drive is already in a case, which is then connected via USB cable. yes i am in Auckland. Thanks |
Lucas (16493) | ||
| 1221234 | 2011-08-06 06:02:00 | I mean inside the computer case. You near Mt Eden | Speedy Gonzales (78) | ||
| 1221235 | 2011-08-06 06:04:00 | I understand, WD have said if I open the Hard drives case, I will void the warranty. What would installing it in the Desktop achieve? I'm in the Bays |
Lucas (16493) | ||
| 1221236 | 2011-08-06 06:12:00 | You may have more chance of getting whatever off it. Connections on external cases can be faulty / stuffed. Can you see whats on it now then? Even if its got bad sectors? Well I could have a look with teamviewer (www.teamviewer.com), if you want. This is for remote access. (it'll save someone coming to you, or you going to someone else) You'll see what I'm doing. But after you install it, you'll have to post the ID and password, it gives you in here. Since you cant use PM / private messages till you post 10 posts. Or if you use Skype I can add you thru that instead |
Speedy Gonzales (78) | ||
| 1221237 | 2011-08-06 06:17:00 | When I plug it in, a chime is heard to tell me it has recognized. But the files are not accessible at all from 'My Computer'. You could have a look but im not sure anything more can be done? Thanks |
Lucas (16493) | ||
| 1221238 | 2011-08-06 06:18:00 | What version of windows is on it? You may have to take ownership of it, if you use Vista or Windows 7. Does it say access denied when you try and get into it? | Speedy Gonzales (78) | ||
| 1221239 | 2011-08-06 06:21:00 | I am using Windows 7 32bit on one PC and 64bit on another. I get no error messages or anything. as i said, it is reccognised, but doesnt show up under my computer. |
Lucas (16493) | ||
| 1221240 | 2011-08-06 06:28:00 | Ah ok and how much data is on it then? It has been formatted, and there is something on it right? I've got a program, that may or may not be able to see whats on it and get whatever off it. I can check with teamviewer now if you want, then I'll install this program. If this program can see whats on it / get the data off it, have you got enough space to put it somewhere else? Link for teamviewer (http://www.teamviewer.com) |
Speedy Gonzales (78) | ||
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