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Thread ID: 119673	2011-08-04 08:06:00	Explorer requesting backup Location	Happy Harry (321)	Press F1

Post ID	Timestamp	Content	User
1220921	2011-08-04 08:06:00	Hi one and all I have an interesting problem that to date , I have not found a resolve Win XPPro SP3, when in Explorer and searching or a file, the search starts ,but then a dialogue box opens headed “Please Locate the Last volume of the backup drive”. ( as per attachment) If I locate and enter the requested path, the dialogue box closes, the search continues and the another dialogue box opens requesting the same again except for a different file.(all files within the Backup Directory) All the requests pertain to .tib files that are from my Acronis True image Backup software. Generally, if I either answer the questions correctly, and or cancel out of the question, mostly Explorer will go into a “Not Responding” situation but occasionally it will complete the search correctly I have looked at changing Explore to not look at .tib files but have not been able to find how to do this. I believe that this happened once or twice shortly after I install Acronis, (18 months ago) but for about 2 weeks now it does it most of the time. No new software has been installed recently. Any input would be appreciated as I have not found anything on Google and have not had a response from Acronis.	Happy Harry (321)
1220922	2011-08-04 08:11:00	This (forum.acronis.com) or this sound like your prob? (forum.acronis.com)	Speedy Gonzales (78)
1220923	2011-08-04 08:48:00	This (forum.acronis.com) or this sound like your prob? (forum.acronis.com) Hells Teeth Speedy. That was fast. I have looked around on this (Acronis) site and not found that info. Thanks. Yes that sound like the same issue as I have but I haven't been able to get the fix below to work "This workaround worked for me; I had the same issue. Launch TrueImage Home. Select "Recovery" Right-click your backup (if it's not visible, click the "Browse for Backup" button and locate it) Select "Mount Image" -- this will mount your backup as a hard drive. You can browse and work with the file system from there without the annoyances. I haven't found the "Mount Image" button/option that the fix talks about, but i have at least got a little further and know I am not alone .	Happy Harry (321)
1220924	2011-08-04 08:51:00	Did you read the bottom post in the 1st link?? Do you use a password?	Speedy Gonzales (78)
1220925	2011-08-05 05:52:00	Hi Speedy. No I don't have a password, so I am not sure what is going on. I have multiple backups, E-mail, Data, Contacts, Favourites etc. I am begining to have serious questions about Acronis TIH, based on the issues on their forum and the lack of support for ongoing bugs within the software. I will keep investigating for a bit longer. Thanks for the input	Happy Harry (321)
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