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| Thread ID: 119744 | 2011-08-08 00:06:00 | HP server support - impressed again | FAB (6923) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1221573 | 2011-08-08 00:06:00 | Over the weekend one of our 146gig SAS drives on our HP G5 servers up and died. Rang HP this morning - 30 minutes later new SAS drive arrives at my desk. While our Carepacks run out in 4 days (and we can't extend them anymore) got to give HP credit for this - awesome service. |
FAB (6923) | ||
| 1221574 | 2011-08-08 00:08:00 | Nice to hear of some good news for a change. | mikebartnz (21) | ||
| 1221575 | 2011-08-08 00:36:00 | Cool, pity they can't do that with all their stuff. | pctek (84) | ||
| 1221576 | 2011-08-08 00:44:00 | whats this carepack thing?? | GameJunkie (72) | ||
| 1221577 | 2011-08-08 00:45:00 | Extended warranty, basically. Our servers have had their Carepacks extended 3 times, so aren't eligible for another one. | FAB (6923) | ||
| 1221578 | 2011-08-08 00:49:00 | right | GameJunkie (72) | ||
| 1221579 | 2011-08-08 01:15:00 | Good service but a 3 week lead time for new equipment is crap IMHO! | SolMiester (139) | ||
| 1221580 | 2011-08-08 08:21:00 | Yep. Great service but I agree with Sol. The three week lead time for new servers is a PITA | southern_jas (4017) | ||
| 1221581 | 2011-08-08 08:27:00 | Yep. Great service but I agree with Sol. The three week lead time for new servers is a PITA Better than some other vendors, whose lead times are ~5-6 weeks on servers. |
somebody (208) | ||
| 1221582 | 2011-08-08 21:52:00 | Better than some other vendors, whose lead times are ~5-6 weeks on servers. There are other server manufacturers? |
SolMiester (139) | ||
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