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Thread ID: 119922 2011-08-17 01:18:00 Random crashes after system upgrade. jackie.t (16504) Press F1
Post ID Timestamp Content User
1223836 2011-08-17 06:08:00 Hmm, I have seen a similar problems twice in the past on client computers. Really random blue screening, sometimes several times a day to maybe once a week (different faults, no pattern, no particular programme they were in when it happened), took ages swapping out components to try eliminating it the first time. Both turned out to be a fault in the power supply - second time it was easy, saw the symptoms straight away. I swapped out the PSU and neither have blue screened since. Whoever gets to look at it, it would be worth swapping it out and trying another one if possible just to eliminate it from being the problem.

Good luck Jackie.

My :2cents: worth. Hope it helps.
Iantech (16386)
1223837 2011-08-17 06:32:00 Thank you Iantech for your suggestion and your good luck! My tech did suggest changing the power supply at an earlier time, but it got overlooked for something else. As it's the only thing that hasn't been changed, maybe it is where the problem lies??

Thanks again :)
jackie.t (16504)
1223838 2011-08-17 09:35:00 Hmm, I have seen a similar problems twice in the past on client computers. Really random blue screening, sometimes several times a day to maybe once a week (different faults, no pattern, no particular programme they were in when it happened), took ages swapping out components to try eliminating it the first time. Both turned out to be a fault in the power supply - second time it was easy, saw the symptoms straight away. I swapped out the PSU and neither have blue screened since. Whoever gets to look at it, it would be worth swapping it out and trying another one if possible just to eliminate it from being the problem.

Good luck Jackie.

My :2cents: worth. Hope it helps.
The power supply would be about the first thing I would check too.
mikebartnz (21)
1223839 2011-08-17 10:52:00 Hi mikebartnz thanks for your advice, love your signature line, hilarious! jackie.t (16504)
1223840 2011-08-19 08:42:00 That stop error maybe a possible rootkit. I've PM'ed Jackie and given a link to tdsskiller. To see if it picks one up Speedy Gonzales (78)
1223841 2011-08-19 13:10:00 There was no mention of a new PSU in the upgrade details... I assume then it's running something old.

Maybe a piece of junk Hyena or similar with failed capacitors. The fact the hard drive had to be replaced twice so far supports this theory - high ripple probably killing the drives.

Keep running the PC and the PSU (if in a bad condition) will kill everything else too, eventually.


I would verify the quality\state of the PSU before going any further.

Post here what brand, what model, and how old.
Agent_24 (57)
1223842 2011-08-21 12:23:00 Thanks agent 24 for your reply, please excuse my ignorance not sure how I find out those details, where exactly do I look to see the brand and model and how do I find out the age of the PSU. And yes you're right it wasn't replaced in the upgrade :groan: jackie.t (16504)
1223843 2011-08-21 14:02:00 Open the computer case and look at the sticker on the PSU. It's the part into which the mains power cable plugs from the outside.

The sticker should list the brand and model. You could also take a photo of the label and post it here if you need to, but most are fairly easy to interpret.

As for age, when did you buy the original computer before you upgraded it? That should be when the PSU was new.
Agent_24 (57)
1223844 2011-08-21 23:15:00 OK, the computer was originally custom built for my father and then passed on to family when he died, hence my question re age! I've had a look and there is a date stamp on the inside case, 17/6/2004 which sounds about right to me. And you're right the PSU is Hyena.

Model no. DR-B300ATX

One very good piece of news (that Speedy Gonzales and Wainuitech were questioning) the tech did get the details wrong.

The motherboard is Asrock G41M-VS3
and the ram DDR3 2GB

thanks,
jackie.t (16504)
1223845 2011-08-21 23:23:00 The Hyena PSU's are not exactly very good ( I'm being polite :) )

That should be changed first, being that age, I would suspect its already failing or working on it anyway.

A faulty PSU can cause all sorts of "strange" problems.
wainuitech (129)
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