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Thread ID: 120031 2011-08-22 10:15:00 Downloadhelper stopped Utube or any other videos from playing. Billy T (70) Press F1
Post ID Timestamp Content User
1225054 2011-08-22 10:15:00 Hi Team

I've had this problem for quite a while now, like several months, but didn't have time to deal with it. It is not a big problem as I wouldn't view many videos anyway, but from time to time something comes up that I'd like to see.

Basically, ever since I installed Download Helper (unintentionally I think, but I may have selected the option while playing around with Firefox in the early days of setting up this new computer) I haven't been able to play any videos and although I've tried to fathom out how to get DLH to work, but it only ever downloaded a couple of videos into the Dwhelper folder on my desktop and they don't play either.

I would uninstall it, but there is no such feature available in add-remove programs, so I'm at a bit of a loss as to where to go next.

Any ideas or suggestions please? Worst comes to worst, I guess making it work is an option as well.


Cheers

Billy 8-{) :confused:
Billy T (70)
1225055 2011-08-22 10:22:00 Its an addon in firefox it wont be in add/remove programs. Tools / addons / uninstall / remove Speedy Gonzales (78)
1225056 2011-08-22 10:33:00 Just had to change to Download helper, bloody sothink doesn't work in FF6:mad:

Its easy enough to use, when a video is playing, one way is as pictured in the attachment, the video playing will be shown in the last highlighted box, simply click it, and a download location appears, and away it goes.

it even does TV NZ on demand, SWMBO wants Jamie Olivers 30 minute meals Series from Saturdays --- Works a treat (meals are quite nice to, even I can do them) :D
wainuitech (129)
1225057 2011-08-22 22:38:00 If you right click the icon and choose Preferences, you can change settings in there. Maybe something isn't set up properly.
I think it's a great little app.

LL
lakewoodlady (103)
1225058 2011-08-22 23:07:00 Just had to change to Download helper, bloody sothink doesn't work in FF6:mad: Its easy enough to use, when a video is playing, one way is as pictured in the attachment, the video playing will be shown in the last highlighted box, simply click it, and a download location appears, and away it goes.


I can get the black box where the video should play, but it won't start, and as I mentioned, dowloaded videos seem to be diverted to another planet.

I'll uninstall it as Speedy has advised, and try again. At the moment I can't even play a video direct from YouTube.

Cheers

Billy 8-{)
Billy T (70)
1225059 2011-08-22 23:38:00 Check your flash player is up to date, I had similar a while back and after updating Flash it worked fine.

On a workshop PC, after upgrading to FF6 flash wouldn't work, just a blank screen where the video should have been, had to install the latest.
wainuitech (129)
1225060 2011-08-23 10:42:00 OK, I removed DownloadHelper and tried to play some YouTube videos but they don't download, all I get is the black screen where the video would be but no action. I haven't got any videos to try apart from a few wmv and swf clips but they do play ok and with sound. Any emailed videos seem to be OK too, but I get very few of those

Clearly something is amisss and it may be that this computer has never been able to play videos.

Can anybody advise what fundamentals I should be looking for here please?

There is something fundamentally wrong here but I'm at a loss to know where to start looking!

Cheers

Billy 8-{)
Billy T (70)
1225061 2011-08-23 21:58:00 What other addons do you have in Firefox?
Is your DLH up to date? 4.9.5 is the latest version.
What version of Flash do you have installed?

The only issue I've had with DownloadHelper lately is that it wasn't giving any video quality options to download Youtube videos. It has been fixed though in a new version.
autechre (266)
1225062 2011-08-23 22:07:00 Try this -- It usually is a cure when on full screen, but worth a try.

Go to a youtube video, set it playing, right click it, go to "settings" along the bottom will be some icons, select the far LEFT one, in the middle of the box will be Display / Enable Hardware Acceleration --- Untick it.

You may need to shut down the video, reopen see if it plays.
wainuitech (129)
1225063 2011-08-23 23:04:00 Try this -- It usually is a cure when on full screen, but worth a try. Go to a youtube video, set it playing, right click it, go to "settings" along the bottom will be some icons, select the far LEFT one, in the middle of the box will be Display / Enable Hardware Acceleration --- Untick it. You may need to shut down the video, reopen see if it plays.

Ok, I tried this but came up short at the "set it playing" part, because after I select a video on the web, there is no action other than the blank black screen in the middle of the YouTube page surrounded by the various video options to download.

When I chose a video it opens the window to play it but does not start to download the video etc. Right clicking the blank player screen brought up a menu of sorts but not the one you referred to.

It is not so much a "won't play" as a "doesn't download" but I suspect that even if I find an old download archived away somewhere, it probably still won't play either. Either it wasn't a DownloadHelper problem at all, or DLH corrupted something and that needs fixing first. I'm wondering if it is possibly a security setting that is wrongly set, but I have no idea where to even start looking.

It is all a bit peculiar and quite frustrating really. I want to view my son's recent Honours recital, but I'm stuck in the paddock and can't get to the starting gate.

Cheers

Billy 8-{)

PS If Flash Player is the Adobe program, that is automatically updated at regular intervals.
Billy T (70)
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