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| Thread ID: 117640 | 2011-04-27 07:41:00 | Linux people - feedback please | Erayd (23) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 1197688 | 2011-04-27 12:14:00 | It sounds good but shouldn't we be teaching people how to use the command line rather than doing it all for them? | Agent_24 (57) | ||
| 1197689 | 2011-04-27 12:27:00 | It sounds good but shouldn't we be teaching people how to use the command line rather than doing it all for them?Nice in theory, but not practical in most cases. Usually when people ask for help fixing something, they just want the problem to go away - they don't want to spend ages learning a new skill that they may not even want to know. Hence the script :rolleyes:. I do agree that it would be nicer if people were prepared to learn how to navigate a CLI environment, but most of the time this doesn't go down well with the people who are asking for help fixing their system. |
Erayd (23) | ||
| 1197690 | 2011-04-27 12:27:00 | I think Linux is in a transition stage, where more and more people are starting to use it, without really knowing the behind-the-scenes stuff, and not really wanting to either. Kind of like some windows users. Why? Because modern-day Linux distros, thanks to the hard work of a lot of people, work really well most of the time. Think of the person who rings you up saying "I dunno how it works I just want it fixed". I kinda forgot where I was going with this rant.... umm tl;dr Linux is getting more users, some of them stupid and unwilling to learn, this makes it one hell of a lot easier to coax good info out of them. Edit; Erayd beat me to it (no surprise) by a few seconds. |
ubergeek85 (131) | ||
| 1197691 | 2011-04-27 12:40:00 | But they still need to know how to open and use the Terminal to be able to run your command! Not only that, paste to it and copy from it... "What's this "|" thing? I typed "I" I also tried "1" and it doesn't work..." Just copy and paste the command "How do you paste to the terminal? I middle-clicked to scroll and now my post is in there... HELP!" Your idea is good, but I don't think it's going to solve all the problems... |
Agent_24 (57) | ||
| 1197692 | 2011-04-27 12:45:00 | But they still need to know how to open and use the Terminal to be able to run your command! Not only that, paste to it and copy from it... "What's this "|" thing? I typed "I" I also tried "1" and it doesn't work..." Just copy and paste the command "How do you paste to the terminal? I middle-clicked to scroll and now my post is in there... HELP!"Which is exactly why I wrote the instructions on this page (http://lintrace.erayd.net/). ...but I don't think it's going to solve all the problems...It's not supposed to solve *all* the problems :rolleyes:, it's just supposed to make most of them a non-issue. The idea is to get as much information as possible that might help with providing a solution, while requiring the minimum possible amount of input from the user (and also minimising the chance that they might typo something). |
Erayd (23) | ||
| 1197693 | 2011-04-27 12:51:00 | Which is exactly why I wrote the instructions on this page (http://lintrace.erayd.net/). I guess it should work pretty well then... You did say you wanted any and all feedback :p |
Agent_24 (57) | ||
| 1197694 | 2011-04-27 12:56:00 | You did say you wanted any and all feedback :pYep, and it's all useful :). The only reason that guide exists is because Jen said pretty much exactly what you just did earlier in the thread. The more suggestions / criticisms / feature requests / bug reports etc people post, the more I can improve the tool. :pf1mobmini: |
Erayd (23) | ||
| 1197695 | 2011-04-27 13:13:00 | Sorry, didn't read most of it actually, got a headache at the moment... Was there anything about dividing the report into sections or selectively showing parts? I mean, if we want to know what someone's sound card is, probably only need the info from lspci command and not what group their user account is in. |
Agent_24 (57) | ||
| 1197696 | 2011-04-27 13:27:00 | Was there anything about dividing the report into sections or selectively showing parts?Yes - the report is split into sections, and each section is labeled at the beginning and at the end. :pf1mobmini: |
Erayd (23) | ||
| 1197697 | 2011-04-27 13:29:00 | Nice in theory, but not practical in most cases. Usually when people ask for help fixing something, they just want the problem to go away - they don't want to spend ages learning a new skill that they may not even want to know. Hence the script :rolleyes:. I do agree that it would be nicer if people were prepared to learn how to navigate a CLI environment, but most of the time this doesn't go down well with the people who are asking for help fixing their system. Also, botnets don't just build themselves .... :thumbs: |
fred_fish (15241) | ||
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