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Thread ID: 117629 2011-04-27 03:51:00 Trademe pctek (84) PC World Chat
Post ID Timestamp Content User
1197594 2011-04-27 07:15:00 It also means that Trademe have nothing to do with the enforcement of any warranty issues.

Basically trademe is only a go-between, its a bit like some shops that sell computer parts with a one year warranty, when in fact they have a three year.

Agree. Also, they specified 3 months in the auction right? ....so you knew what you were getting into.
pine-o-cleen (2955)
1197595 2011-04-27 20:05:00 FTFY :D

:thumbs:


I think by law anything on an auction site, even brand new does not have to get any warranty at all and does not go under the CGA.

It does if it's a business selling it to a customer.
Chilling_Silence (9)
1197596 2011-04-27 20:10:00 How about you post the full reply you received rather than sending bits out of context?

It is the full email less the Trademe writers name and the seller details.

I did this on behalf for someone. The seller is dealing as a business. The item has a 2 yr warranty, the seller offers 3 months.

Which is not the point, I posted this because the incomprehensible mangled english sentence Trademe responded with amused me. I would have thought they would have some clear grammatically correct form letters available for CSRs to use in response. Guess not.
pctek (84)
1197597 2011-04-27 20:14:00 Seems strange. The items are not listed as new but they say genuine. They could be secondhand or refurbished or whatever for all I know. Snorkbox (15764)
1197598 2011-04-27 21:10:00 It does if it's a business selling it to a customer.

Are you sure about that?
Agent_24 (57)
1197599 2011-04-27 21:15:00 I did this on behalf for someone. The seller is dealing as a business. The item has a 2 yr warranty, the seller offers 3 months.



They may be dealing as a business but parallel importing as a customer. Is the manufacturer's warranty transferable? Some items only have a manufacturer's warranty if sourced through the NZ agency.
PaulD (232)
1197600 2011-04-27 21:15:00 Are you sure about that?

Have a look here:-

www.trademe.co.nz

There's also a link to consumer on that page.
Snorkbox (15764)
1197601 2011-04-27 21:16:00 They are now getting Asians to write there emails so you cam't understand them. Sorry if I have offended any Asians on this forum.
:)
Trev (427)
1197602 2011-04-27 21:21:00 Have a look here:-

www.trademe.co.nz

There's also a link to consumer on that page.

Well can you explain what this means please?:


The Consumer Guarantees Act (CGA)
The CGA only applies in an online auction when:

# You buy everyday goods for personal use;


# And you pay a set price or the opening price equals the Buy Now price;


# And you buy from a professional trader.


# If you place a bid for an item rather than buying at a fixed or Buy Now price, the CGA does not apply.

To me that means you are covered if you do all the first 3 things and also only if you use Buy Now. Bidding normally means nothing applies.
Agent_24 (57)
1197603 2011-04-27 21:30:00 They are now getting Asians to write there emails so you cam't understand them. Sorry if I have offended any Asians on this forum.
:)

I should say so,
signed,
One long dong.
Cicero (40)
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