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| Thread ID: 120127 | 2011-08-25 22:21:00 | Please help me, blue screen and security issues | angchick (16026) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1226189 | 2011-08-25 23:10:00 | Full its down the bottom. Or if you want get teamviewer (http://www.teamviewer.com). I can check it out from here. Install then run it, then send the ID and password it gives you to me in a PM. And I can log in from here (you'll see what I'm doing). | Speedy Gonzales (78) | ||
| 1226190 | 2011-08-25 23:22:00 | You didnt install Mcafee on this as well, did you?? If you did, and netio.sys is crashing. Mcafee is the cause of this 0x000000d1 stop error | Speedy Gonzales (78) | ||
| 1226191 | 2011-08-25 23:51:00 | Okay, I will do the teamviewer thing and then pm. As for the Mcafee, I did not install it. The only antivirus stuff on the computer (at least that I know of) is MSE. You didnt install Mcafee on this as well, did you?? If you did, and netio.sys is crashing. Mcafee is the cause of this 0x000000d1 stop error |
angchick (16026) | ||
| 1226192 | 2011-08-25 23:53:00 | K. I'll be waiting for the PM | Speedy Gonzales (78) | ||
| 1226193 | 2011-08-26 00:00:00 | sent | angchick (16026) | ||
| 1226194 | 2011-08-26 01:26:00 | Avast and Symantec were (previously) installed. So, used the removal tools to remove the rest of their files. Just have to reinstall MSSE. For some reason, it wouldnt turn on (even if defender was disabled). Did a scan with trojan remover, nothing found. Looks like Avast and Symantec were causing previous crashes (according to bluescreenview). And the latest crash is caused by a wireless adapter ( netr73.sys, might be the USB adapter she's using for the net). I dont think she's using wireless within the house. But, it hasnt crashed (since) I've been in the system. There were 3 malware files in startup (which someone unticked). So, I used ccleaner to remove the temp files etc. It hasnt finished yet (it took a while for it to remove everything). Disabled SR then turned it back on. And I'm about to go back in (after a reboot), to see if MSSE will reinstall / run |
Speedy Gonzales (78) | ||
| 1226195 | 2011-08-26 07:16:00 | Looks like the hdd maybe the prob. There were a few 0x00000024 stop errors in Bluescreenview, which point to the hdd. Nothing would finish without freezing (mbam froze, ccleaner took forever), the check for errors option in defraggler, and chkdsk both went to 54% then stopped. But, it never crashed while I was in it. So, using the Symantec / Avast removal tool may have done something Only thing is, its slow as (like a bit of a lag), everytime you run something. Decided to do a chkdsk /r and reboot. If that doesnt work, its either a restore or a replacement hdd |
Speedy Gonzales (78) | ||
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