Forum Home
PC World Chat
 
Thread ID: 117789 2011-05-05 06:09:00 Dick Smiths. Trev (427) PC World Chat
Post ID Timestamp Content User
1199526 2011-05-05 09:10:00 And you wonder why they're called Dick Smiths.

The staff are utter dick heads and rude. I barely go there unless its an emergency.

Since they're the nearest place that sell electronic components, I have no choice. The guys there are always friendly and half the time there are virtually no lines. Thames DSE FTW
bot (15449)
1199527 2011-05-05 09:25:00 Palmerston North DSE. Asked about a cable and the assistant went off to look for it. He got distracted by a phone call and never came back to me waiting for him. I called for the manager and complained. I think I also got a discount if I remember correctly. I never accept bad service and I think it is very rude if someone answers a phone in preference to a waiting customer. Time to walk out in future. user (1404)
1199528 2011-05-05 09:36:00 I get good service at Dick Smiths. Have no grizzles. But then again I probably come across to the staff as someone they want to serve, not as someone who would whinge about things that aren't the end of the world. Just saying Jester (13)
1199529 2011-05-05 09:37:00 Palmerston North DSE. Asked about a cable and the assistant went off to look for it. He got distracted by a phone call and never came back to me waiting for him. I called for the manager and complained. I think I also got a discount if I remember correctly. I never accept bad service and I think it is very rude if someone answers a phone in preference to a waiting customer. Time to walk out in future.

Though in St Lukes (?) DSE I paid for a camera in eftpos and about 5 gift vouchers. The guy was very nice about it and didn't whine about it or walk away.

Though, if my memory works, I recall getting 'bout 20m of wire for a "classified" project. The girl was OK but she was sighing while she was measuring it out, metre by metre. I didn't say anything...
bot (15449)
1199530 2011-05-05 13:12:00 I recall getting 'bout 20m of wire for a "classified" project. The girl was OK but she was sighing while she was measuring it out, metre by metre. I didn't say anything...

I don't bother asking them to measure anything, I just do it myself. They don't care (at least not in the Dick Smith I go to.. maybe I go there too often)

Other than that they're usually good, except the lousy online stock levels... basic rules: if it says out of stock they probably have 5 hiding somewhere, if it says in stock there's a 5% chance they haven't stocked it for the last 4 years, and if it says "2 or less" that translates into "if you bother going you're going to be disappointed" - although 7.5% of the time there's 1-9 but never 4 of them. (All statistics are proven to be 40% true from the result of years of purchasing from Dick Smith)


Trev: I hope the Warehouse CDs were the same or better brand than the DSE ones... a lot of theirs (Warehouse) are cheap junk.
Agent_24 (57)
1199531 2011-05-05 13:38:00 Palmerston North DSE. Asked about a cable and the assistant went off to look for it. He got distracted by a phone call and never came back to me waiting for him. I called for the manager and complained. I think I also got a discount if I remember correctly. I never accept bad service and I think it is very rude if someone answers a phone in preference to a waiting customer. Time to walk out in future.

Walk out and stay out please. I am with Jester if you are bright and bubbly they will look after you. Look like a half sucked mintie you will get the service you deserve. I have had to walk out from a few places because the queue is too long (farqueue) like my Post Shop and MSL fasteners on Rosebank Road but like General McArthur I will come back and try my luck later.
prefect (6291)
1199532 2011-05-05 13:44:00 I don't bother asking them to measure anything, I just do it myself. They don't care (at least not in the Dick Smith I go to.. maybe I go there too often)

Other than that they're usually good, except the lousy online stock levels... basic rules: if it says out of stock they probably have 5 hiding somewhere, if it says in stock there's a 5% chance they haven't stocked it for the last 4 years, and if it says "2 or less" that translates into "if you bother going you're going to be disappointed" - although 7.5% of the time there's 1-9 but never 4 of them. (All statistics are proven to be 40% true from the result of years of purchasing from Dick Smith)


Trev: I hope the Warehouse CDs were the same or better brand than the DSE ones... a lot of theirs (Warehouse) are cheap junk.
Tell me about it the stock level thing is just a lottery wheel. Once went to 3 DSEs looking for a radio microphone clip. Would you believe it they dont even stock them any more have to get them from jaycar.
prefect (6291)
1199533 2011-05-05 20:29:00 Since they're the nearest place that sell electronic components, I have no choice.

www.jaycars.co.nz
pctek (84)
1199534 2011-05-05 20:32:00 I don't bother asking them to measure anything, I just do it myself. They don't care (at least not in the Dick Smith I go to.. maybe I go there too often)

Other than that they're usually good, except the lousy online stock levels... basic rules: if it says out of stock they probably have 5 hiding somewhere, if it says in stock there's a 5% chance they haven't stocked it for the last 4 years, and if it says "2 or less" that translates into "if you bother going you're going to be disappointed" - although 7.5% of the time there's 1-9 but never 4 of them. (All statistics are proven to be 40% true from the result of years of purchasing from Dick Smith)


Trev: I hope the Warehouse CDs were the same or better brand than the DSE ones... a lot of theirs (Warehouse) are cheap junk.
TDK. Don't buy the Transonic ones. Walked into the Warehouse selected my cds, walked over to the counter, got served strait away. Was in and out in under 5 mins.
:)
Trev (427)
1199535 2011-05-05 21:35:00 Yes I will wait for a max 5 mins at DSE then I will go next door almost to Jaycar, mostly though I use wholesalers for cable and stuff gary67 (56)
1 2 3 4