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Thread ID: 120239 2011-08-31 06:02:00 Webcam installs but video wont work! turtle63 (9378) Press F1
Post ID Timestamp Content User
1227611 2011-08-31 20:36:00 I installed it into a a usb spider thing
once installed it indicated new updates so installed them which were updated drivers etc.
.
God. Too many variables.

Do it again. Remove the hub, do it in it's own port then test it at that point.

Don't allow the updates before testing.

Then go to the hub and test again.

You need to do it step by step to establish which is the problem, could well be the updates also.
pctek (84)
1227612 2011-08-31 23:12:00 Could it be something to do with video on the computer as it is not recognised as a camera in Skype, or the software that comes supplied with it, dont forget this is the 2nd one I have tired and they both had the same issue.
And i have had it plugged in to a normal usb port.
turtle63 (9378)
1227613 2011-09-01 00:00:00 Front or rear USB port? If front, I'd try a rear one (straw clutching!). linw (53)
1227614 2011-09-01 00:28:00 I tried a front port but it shouldn't matter, it worked on my PC in a front one... both did in fact. turtle63 (9378)
1227615 2011-09-01 00:56:00 Just a thought -- click start, go up to devices and Printers, is the web cam showing there ?

If not, then click on add a device, see if windows can search and locate it.


The front USB port should work, my Logitech works fine from the front port.
wainuitech (129)
1227616 2011-09-01 02:18:00 Yes it does show there as well, it all looks like it is installed correctly turtle63 (9378)
1227617 2011-09-01 02:49:00 What sort of display does it have -- since its actually showing as being there, and the Mic works, its almost as if something or some other device is taking over the Cam.

I have seen this on a laptop before with a built in Cam when a external one was installed.
wainuitech (129)
1227618 2011-09-01 03:05:00 Possible solution to try Last post (answers.microsoft.com)

Also try running skype as administrator.
wainuitech (129)
1227619 2011-09-01 03:37:00 Nvidia G315 512MB gfx with an HP Monitor
had thought about running Skype as Admin but how would that affect the web cam software as it had the same issue?
turtle63 (9378)
1227620 2011-09-01 03:42:00 I could have a look with teamviewer if you want. Probably wouldnt take too long to figure out what the prob is Speedy Gonzales (78)
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