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Thread ID: 120436	2011-09-08 11:23:00	Computer Repairs and CGA	Jon (16540)	Press F1

Post ID	Timestamp	Content	User
1229796	2011-09-10 02:43:00	yeah, with all these diff parts failing - is it just a coincidence :confused: pretty easy to swap out dvd and hdd, the lcd is pretty easy too, if they replace the chassis but even if not, you undo a few screws, detach the inverter and pull a wire or two and swap out the panel ... inside. the HSF - that sometime is under the motherboard so it has to be stripped out first. if the HSF is on top underneath the keyb directly then it might be more easier. i am not saying it is but i guess some might say the lcd is scratched? or that the dvd has a screetching sound? or that the fan has some kind of sound too? which can happen over time ... or blocked.	Nomad (952)
1229797	2011-09-10 02:44:00	Current faults major --- lets look at them ( as I have already posted previously) LCD panel, HDD, DVD Drive, heatsink HDD -- No - less than 5 minutes to replace DVD Drive No - as above replace in less than 5 minutes . Heatsink -- Almost impossible to fail, unless roughly treated - more than likely the Fan bearing worn out due to dust/dirt accumulating over the years -- Not hard to replace, but some can be a time consuming to get to . Have a customers Notebook here at the moment, When I took the cover off to Put in a larger HDD, took less than a minute to expose the HDD/ Fans / Heatsink etc Other times it will take longer to get to the components . LCD --- in This case as previously quoted by yourself Not sure why LCD needed replacing but due to its position I would not have expected it to have a heat problem . I would be surprised if it were to do with Heat from within the Laptop -- if it doesn't go at all - problem could be several things, Break in the ribbon, faulty connection or just general failure after 3 years of use . Keep in mind that electronic components can be different from other objects . Meaning if a HDD for example is replaced its a completely new Drive, so its going to be better than one thats already 3 years old and had usage . If it were something like a lounge chair for example and had to be partly recovered then you may see the difference between the old faded fabric and new . That would be a good case to refused repairs . You mentioned: Spoke to tech agent administrator as to what was wrong with laptop that required so many parts replaced but they said they didn’t know and the details were not included on the quote :confused: Thats a reply I wouldn't accept -- it sounds like the place you took it to either are a pack of cowboys, or simply have no idea what they are doing -- going by the answer they gave -- they appear to be guessing at the fault . They should be able to tell you exactly what was faulty .	wainuitech (129)
1229798	2011-09-10 06:30:00	I believe he is saying that he has no direct line of communication with the tech - he has to go through the agent (retail store?)	Greven (91)
1229799	2011-09-10 07:05:00	At the end of the day, it has to go through the retail store (pity) as they were the sellers. Please don't get me wrong, if you can get it replaced then do so, but just keep in mind it is three years old, and the parts are not to difficult to replace and they would be better than the original ones. A major part is the motherboard. The biggest Pain depending on the Laptop, would be the cooling fan on the heatsink.	wainuitech (129)
1229800	2011-09-10 10:30:00	I'd love to know what brand and model the machine in question is, and how that many parts managed to fail. If it was indeed overheating, then the thing should have been cleaned. I make sure to clean my stuff on a regular basis, so it doesn't end up looking like the inside of a vacuum cleaner. A scorching-hot power adapter is a bad design or unsuitable design for the requirements. In saying that, my 12+ year old IBM still runs, so I don't know how anyone can say the life expectancy is only 2 years. I sure expect mine to run longer than that (and they have so far!) - then again, something that old is low power, low heat, and built better most likely.	Agent_24 (57)
1229801	2011-09-10 21:45:00	A thread not so long ago about CGA and netbooks (pressf1.co.nz)	plod (107)
1229802	2011-09-10 23:53:00	There is one HUGE problem with the CGA and computers: It was written for desktop PC's NOT laptops - its outdated and needs to be revised . To quote the life expectancy, esp in bold Computers Economic life: 3-7 years . Life expectancy: 5 years (but if you keep up with software releases, your computer may be obsolete much sooner) . Repair: Power supply . Consider an upgrade if motherboard, hard drive or monitor fail .	wainuitech (129)
1229803	2011-09-11 00:04:00	Why would I upgrade my whole system if my monitor broke? For the same reason, why would I upgrade if a hard drive failed? I'd just replace the monitor or hard drive, and keep going! If the motherboard failed and I couldn't get it replaced under warranty or repair it myself, I'd just sell it for spares, sell the CPU, and buy a new board and CPU and again, keep the rest, rather than wasting more money on upgrading everything. Stupid.	Agent_24 (57)
1229804	2011-09-11 00:16:00	Exactly Agent - :thumbs: The CGA wording is aimed at Desktop PC's not laptops - it needs to be revised.	wainuitech (129)
1229805	2011-09-12 11:59:00	Wow, I'm seriously surprised at the comments here suggesting that laptops only last 2 years! I take it you don't mention that to customers when they come in to buy one... As has been noted, it depends on the situation if you're using the laptop 8 hours a day 5 days a week then sure, you shouldn't be surprised if it doesn't last more than 2-3 years. And sure, a $400 bargain bin model isn't going to be that robust. But if you've dropped in excess of $2,000 on a laptop, I'd be pretty posses if it died after 2 years. When did we start accepting that such a short lifespan was acceptable? Do the retailers seriously think we can all afford to replace our gear that often? /end rant	Adge (6807)
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