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Thread ID: 118201 2011-05-24 06:44:00 Now here is a cellphone conundrum..........!!! Billy T (70) PC World Chat
Post ID Timestamp Content User
1204537 2011-05-24 06:44:00 Hi Team

I have a Samsung W531 on Telecom.

I received some phone messages today, but the first one cut off in mid-message and a ring tone started. It sounds a bit like a cross between an engaged signal and a normal ring tone, half and half, engaged first, ring tone second. It seems to go on forever so I can't end it and get to the next message. If I kill it, I go back to the beginning again so as it stands,

So, I can't get to the delete message function or any of my other messages.

Any ideas on how I can get past this via the phone itself, maybe via the USB connection or do you think that a Telecom service shop might be able to delete the first message from their system and let me get to the rest?

Cheers

Billy 8-{)
Billy T (70)
1204538 2011-05-24 06:53:00 During the message press 99
www.telecom.co.nz
sam m (517)
1204539 2011-05-24 07:12:00 That sound generally means that you have been put on hold - I suspect what has happened is that whoever left you a message has accidentally put the call on hold during the message, thus causing your voicemail to record the 'on-hold' tone up to the maximum message time.

All the usual control keys should still work (as linked by Sam above) - if you just want to delete it, press '3' during the message.
Erayd (23)
1204540 2011-05-24 07:39:00 It sounds to me like the 'message waiting' tone, and the issue is that the messaging service is cutting off the playback and terminating the message retreival process.

Yeah, if you can recall the key to press to either save or delete the buggy message you *might* get past the problem. No promises though.
Paul.Cov (425)
1204541 2011-05-24 08:12:00 Erayd is correct. Some one called you on a Centrex line or the like and instead of hanging up pressed to hook switch putting you on hold and they made their next call and your VM recorded the onhold tone.. paulw (1826)
1204542 2011-05-24 09:21:00 It doesn't have to be a cellphone conundrum, you can use any phone to access your mailbox. PaulD (232)
1204543 2011-05-24 09:39:00 Thank you all!

I 99'd it and all is well. It never crossed my mind that it might be a Telecom feature that I needed to activate.

This phone probably has one of the most difficult manuals I've ever used, there is effectively no index! Took me ages to find out how to get the USB to connect so that I could take off some photos.

Cheers

Billy 8-{)
Billy T (70)
1204544 2011-05-24 21:34:00 Yeah. The W531 is not the most intuitive fone when it comes to USB.. I've still got an unlocked one in a draw as a spare.. paulw (1826)
1204545 2011-05-25 08:13:00 It doesn't have to be a cellphone conundrum, you can use any phone to access your mailbox.

Well well well! I live and continue to learn. I have never given my voice mail any thought before, but it seems there are hidden depths yet to be plumbed.

Where are you supposed to find all this!! I would have thought that a cellphone manual would have some generic directions included, like "Check your Cellular Service Provider's website for more features accessible via your WondaFone Mk VIIId V17.5a"

Cheers

Billy 8-{) :confused:
Billy T (70)
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