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Thread ID: 121273 2011-10-18 22:37:00 NZNet down 1101 (13337) Press F1
Post ID Timestamp Content User
1238374 2011-10-18 22:37:00 Hi there

Does anyone know what going on with NZNet at the moment ??
Internet down, their webpage down, not contactable on the 0800

Cheers
1101 (13337)
1238375 2011-10-19 00:05:00 Probably because their 0800 is a SIP number, and if they're down, then so will their 0800 be.

I'm not sure why they don't get it redirected to something like an ISDN line for a NOC line, or at least to an automated message saying "@$%# has hit the fan, but we're aware and working on it. ETA is XYZ", but anyways... Sorry I'm not much help :-/
Chilling_Silence (9)
1238376 2011-10-19 01:33:00 I'm with them aswell and I'm really sick of their bs. one of the worst companies I have had to deal with tech support is near non existent, speeds are ridiculously unstable I've had 10+ long period outages in the past 6 months. Does anyone know abit about consumer law as I am thinking the inadequate service I've been getting is actually violating consumer law, they are stating they can provide a service at a certain level yet they have failed to meet it on multiple occasions with multiple outages!

Cheers
p.s I am mad and glad my 12 month contract with them is over
chuanwai (12518)
1238377 2011-10-19 02:14:00 I have the same issue, wonder if they went out of business !!!!!!!
Yesterday, Internet access became very patchy and slow, this morning no internet at all, and this morning they had on their website that there was a severe internet access problem and that ET for repair would be later that morning.
Nothing so far...........

Only change is that their websiyte went offline as well, very ominous !!!

In the meantime no email, and they do not answer their phones.

What is going on?
hotkiwi (6379)
1238378 2011-10-19 02:17:00 No Internet since last night.

This morning a line on their website that there is a severe Internet access issue and that it would be repaired this morning.

Nothing happened, apart from the fact that their website disappeared as well !!

They do not answer their phones.

Have they gone out of business and are now running with the money ??

What can we do to find out more if they are not responding and not even sending out any email to its users ????

What is happening ???
hotkiwi (6379)
1238379 2011-10-19 02:46:00 Can't help but wonder if they've not paid their bill and their wholesale provider has cut them off? ;) Chilling_Silence (9)
1238380 2011-10-19 02:46:00 Merged pressf1.pcworld.co.nz with pressf1.pcworld.co.nz Chilling_Silence (9)
1238381 2011-10-19 03:09:00 I have already sorted out a new ISP I'm done with being screwed around by a crappy company. chuanwai (12518)
1238382 2011-10-19 03:22:00 Check out Slingshot, they've been pretty darn good and also offer large data caps.
You might also wanna have a look at hd.net.nz's ADSL plans too :)
Chilling_Silence (9)
1238383 2011-10-19 03:28:00 Check out Slingshot, they've been pretty darn good and also offer large data caps.
You might also wanna have a look at hd.net.nz's ADSL plans too :)great minds think alike, I've sorted it with them and in 3 to 7 days I'm off this crappy net. cheaper and should be better
chuanwai (12518)
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