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Thread ID: 121474 2011-10-27 07:45:00 Orcon Genius ... phone / internet package ... Good or Bad ... any other suggestions ? SP8's (9836) Press F1
Post ID Timestamp Content User
1240259 2011-10-27 07:45:00 Looking at changing over from Teletubies to another provider ... any other provider ... :angry

If anyone has the Genius package i.e.

30GB Data
Homeline
Voicemail, Caller ID, Call Waiting
Orcon Genius Modem
No Contract

Just wanting to know whether they're OK ... or if anyone has any better solutions, I'd be happy to hear about them.
SP8's (9836)
1240260 2011-10-27 08:29:00 We looked at getting Genius. But apparently our exchange (altho just upgraded) was incompatible with Genius.
Check with Orcon first about your local exchange
Myth (110)
1240261 2011-10-27 08:33:00 Had a quick check on their site ... says it's OK. Having said that, I'll be calling them to make sure before going ahead. Really just wanting some feedback as to who is the best phone/internet provider ... having a few problems with Teletubies trying to double charge ... they credit one month, then slap it back on the next ... just over the bloody hassle of it. SP8's (9836)
1240262 2011-10-27 17:35:00 I've had the least problems with Telecom.

Orcon - their support has gone downhill recently, and I haven't see too many positive reviews on the Genius.
pctek (84)
1240263 2011-10-27 20:34:00 I've had no problems at all with Orcon Genius. The only giveaway the service is not a landline is the occasional echo when having a conversation. A bit distracting. The package with 30Gb broadband for $70 is great for me. Orcon accounts are run by accounts people, not IT people, and therefore efficiently. Just a few problems setting up right at the start, mainly due to their customer service people not knowing the product. It seemed their customer people may have been seconded from Vodafone or Telecom because IT-specific attitudes of indifference, arrogance, and customers don't-know-what-they're-talking-about had crept in. I had to go to the inet help desk to have some basic questions answered.

Otherwise, can't complain.
WalOne (4202)
1240264 2011-10-27 21:02:00 Basically, they are all the same, save all the hassle and stick to where you are. Don't waste your time. bk T (215)
1240265 2011-10-27 21:07:00 I've saved myself $50 or so a month, I don't think that's wasting time :D WalOne (4202)
1240266 2011-10-27 21:31:00 I've saved myself $50 or so a month, I don't think that's wasting time :D

Good on you
bk T (215)
1240267 2011-11-05 02:33:00 Had a few small problems with Genius at the beginning but all is well now.
Speed is up to 13Mbps from 4Mbps. Disabled the Call waiting as it was upsetting the Fax. Fax is not supported but if you drop the send speed down to 700 it usually works fine. The phone is clearer than the old land line, and we are getting 30gb instead of 20gb for $30 a month less. Toll and International calls are a bit expensive, but if you use Skype for these its not a problem. The Modem runs cool, and you can plug a hard drive into it for common files, music etc. You can use any standard phones on it. The Wireless is powerful.
mzee (3324)
1240268 2011-11-05 03:50:00 Disabling Interleaving can also improve faxing, provided there's no packet loss on your line, as it lowers your ping times. Chilling_Silence (9)
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