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Thread ID: 121771 2011-11-12 05:11:00 Commputer will not Boot johntekuiti (13584) Press F1
Post ID Timestamp Content User
1243218 2011-11-12 05:11:00 Hi Group,
I have a problem with my wifes computer . She turn on her computer but for some reason will go pass a window
Sorry for the inconvenience but windows did not start successfully

Gives you the options to
start safe mode
safe mode with networking
Safe mode with command prompt
or windows mormally.

then says use the arrow keys to move to highlight but for some reason the key board will not work I have made sure the key borad I am using works as I have checked in on other computer.

It gives you the second countdown before it will start windows start off at 28 seconds when it reaches zero go back right back to when you first turn on the computer for some reason it is stuck.

She is running Windows XP Pro.

Has anyone any ideas.

Thank you John
johntekuiti (13584)
1243219 2011-11-12 05:52:00 Is this KB USB? IS legacy USB turned on in the BIOS? pctek (84)
1243220 2011-11-12 05:55:00 Hi Pectek, Sorry not sure what you mean. But I think I have found the problem the mother board is not getting enough power I think.
Once the computer is turned on it beeps once and starts to load then stops at the screen I have mention.
johntekuiti (13584)
1243221 2011-11-12 07:16:00 Disconnect all un-necessary components, remove all USB drives / memory sticks.

If you have a keyboard with the round purple plug (PS2 plug) try that instead. Once you get control of the keyboard try to get into Safe Mode.
Paul.Cov (425)
1243222 2011-11-12 20:47:00 That error message is basically saying windows cant start ( no kidding) :D, but doesn't always mean lack of power, it could be a corrupted OS.

Once the computer is turned on it beeps once and starts to load Thats what its meant to do.

What both PCTek, and Paul wrote needs to be tried, attaching a PS2 Keybaord, as the current USB Keyboard is not being detected in the BIOS and allowing it to work. It would work once windows boots.

I have a workshop PC the same, wont detect a USB KB in the BIOS even though its meant to.
wainuitech (129)
1243223 2011-11-12 21:15:00 Hi Paul, I did remove every that was connected to the computer and just had a key borad with round purple plug and mouse and still will not go pass that window and I cannot get it to start in safe mode. I know the mouse and key board are find as they work on other computer with no problems. johntekuiti (13584)
1243224 2011-11-12 21:17:00 Hi Wainui tech, I did what Paul said but still will not go past that window or start in safe mode. johntekuiti (13584)
1243225 2011-11-12 21:25:00 Sounds like its an AMD system, if XP is on it. And if SP3 was installed on it recently. And if it reboots everytime it (tries) to get into windows Speedy Gonzales (78)
1243226 2011-11-12 22:48:00 Can you please supply a bit more information on the Computer. Eg:if its a brand name - is it a HP/AMD as speedy suggested, or is it a built up one.
What was done prior to this problem, Eg: any updates, programs installed/removed etc ????
wainuitech (129)
1243227 2011-11-13 08:00:00 Hi Group, I plug the computer back in and goit to start in safe mode I then restore it bacl a coople of days and it is working again no problems so I am know lost. When my wife gets off of the computer I will get some more information from it

The computer was unplugged over night.
johntekuiti (13584)
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