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Thread ID: 121892 2011-11-20 02:34:00 Modem router issue. Nomad (952) Press F1
Post ID Timestamp Content User
1244421 2011-11-20 02:34:00 First, if we get a Netcomm from PB Technology, how are their return policy like? Do they just send it back to the repairer and follow the process or are they able to give you a shop credit or do you take a 10% hit ... :confused:

Right now.
I have a DSL 2730B and I noticed the Wifi SSID renames itself to RTA_3502 or something ... and is unsecured. If my computers are using shared folders and is defined either a Home network or a Work network. Does that mean people can access my files?

The wireless devices would not connect to an "unknown" SSID but the main computer is connected by network cable which has shared folders.

I have tried setting up MAC address filtering but that only works under a specific SSID. When the RTA SSID is broadcasted by itself. In my modem/router setup that SSID is not visible - I cannot select that SSID and enable filtering .... It just shows my "should be" SSID.
Nomad (952)
1244422 2011-11-20 04:43:00 If the settings are reverting back to default, ie SSID changing back, try updating the firmware on the router.
www.dlink.com.au

1. Once that is all sorted start again and create a new wireless network, SSID: "Bobs Network", set a WPA (or WPA2) password and try connecting a device to it.
2. You should then be able to enable MAC filtering and go from there.
WarNox (8772)
1244423 2011-11-20 04:58:00 I've updated the FW and done a hard reset .
Still happens .

When it was resetted . The default SSID is "Dlink DSL-2730B" .
It's different to the one it quietly renames itself to . . . . .

My PC is via network cable so I cannot tell . But when others use it they tell me that it's renamed itself . Sometimes you see both my own SSID and the RTA one . . . but the RTA is is unsecured . If you choose to connect to it . . . you can connect without a password and you are able to surf the net etc . . . If you catch this and do a power on/off it fixed itself but the thing this happens maybe daily .
Nomad (952)
1244424 2011-11-20 05:23:00 Right now.
I have a DSL 2730B and I noticed the Wifi SSID renames itself to RTA_3502 or something ... and is unsecured. If my computers are using shared folders and is defined either a Home network or a Work network. Does that mean people can access my files Generally YES -- If anyone can connect to the router, than any shared folders can also be seen / Accessed.

Re the return -- Under REPAIR/REPLACEMENT OF WARRANTY GOODS, section a
www.pbwellington.co.nz Thats from the wellington Branch, but the other stores will be similar.
wainuitech (129)
1244425 2011-11-20 05:30:00 Thanks, if we get it. PB Tech in Auckland currently has a note that they do a 14 day money back guarantee on that particular Netcomm device. May use that instead. I bought a modem from Ascent as we been on dialup for 2 weeks already, we just took a 10% hit and bought the device elsewhere with a money back gaurantee (DSE).

We have login passwords, guest account closed. But yah - if they use it to download pirated stuff .... technically we are responsible.

Also called my ISP and they said that if you have any down time - from a management and a billing point of view they cannot suspend/transfer my account even if I spent the whole month on dialup. They said either you have it or you don't. Well one could cancel the account for the time being :lol: but I've got a 12 month contract with them ......
Nomad (952)
1244426 2011-11-20 05:38:00 WT, just a question for you given you deal with clients.

If a product was bought and it was tested not to be faulty, then where does that leave the customer?

I had this with a Nvidia video card but Computer Lounge was nice enough to let me switch to a ATI card and pay the difference.
Nomad (952)
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