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Thread ID: 148204 2019-09-08 10:13:00 Toshiba Laptop and battery woes pt 2 globe (11482) Press F1
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1463668 2019-09-08 10:13:00 Following on from this thread

pressf1.pcworld.co.nz

I have reinstalled windows and upgraded to W10. The laptop now boots with the battery in but only when the charger is plugged in. I have run a battery report and it tells me it is 100% and is running at 42k milliamps (I think that was the unit anyway). If i unplug the charger the laptop dies instantly. It was a brand new battery.

Any suggestions? thanks
globe (11482)
1463669 2019-09-08 10:48:00 What if you leave the charger plugged in but switch it off at the wall? zqwerty (97)
1463670 2019-09-08 11:18:00 What if you leave the charger plugged in but switch it off at the wall?

Nah, when I turn off at wall it dies
globe (11482)
1463671 2019-09-08 19:56:00 Something internal such as battery connections? Seems to me that the charge is coming from mains power but the battery connection is failing and not allowing the battery power through. Time for an expert to look at it I think. Bryan (147)
1463672 2019-09-08 22:13:00 I have run a battery report and it tells me it is 100% and is running at 42k milliamps

42Amps . Wow . Impressive. :)

You have a hardware fault. Either the new batt is faulty, or you have an internal power circuit fault .
1101 (13337)
1463673 2019-09-08 22:44:00 Have you had a look at the connections from the battery to the laptop, normally there is some sort of interlock and maybe even a screw to take out to remove the battery from the laptop, the reverse applies putting it back in. I would look and see if all the blades and receptacles are interlocking correctly and free from dirt.

If you did replace the battery before, I think you did, then it is looking like a mother-board fault; bad news on a laptop.
zqwerty (97)
1463674 2019-09-10 07:28:00 Have you had a look at the connections from the battery to the laptop, normally there is some sort of interlock and maybe even a screw to take out to remove the battery from the laptop, the reverse applies putting it back in. I would look and see if all the blades and receptacles are interlocking correctly and free from dirt.

If you did replace the battery before, I think you did, then it is looking like a mother-board fault; bad news on a laptop.

Yes I have cleaned them with rubbing alcohol sounds like it’s poked
globe (11482)
1463675 2019-09-10 07:28:00 42Amps . Wow . Impressive. :)

You have a hardware fault. Either the new batt is faulty, or you have an internal power circuit fault .

Is there an way of testing the battery?? Thks
globe (11482)
1463676 2019-09-10 08:27:00 Are you able to repeat the test that gave you the result of '42k milliamps'?

This, if correct, is actually 42 Amps which is not possible, that's more than both headlights on your car use.

4.2k milliamps would be more like the correct figure although even that is a bit high.
zqwerty (97)
1463677 2019-09-17 19:29:00 Yes 4.2k milliamps. Guess that means it’s all good at that end then? Cheers globe (11482)
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