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Thread ID: 148130 2019-08-07 23:29:00 Computer continues to go snap wnen reading emails and other things Poppa John (284) Press F1
Post ID Timestamp Content User
1462937 2019-08-07 23:29:00 Hi this is Karen, using Johns Pc, My Laptop is a Acer, and just of late when Im attending to things emails, etc, it goes Snap and tells me to reload which I do but this seems to be continuing, Any suggestions pls . K

Ps Also shows a Smiley Face.
Poppa John (284)
1462938 2019-08-08 02:58:00 Could be many things, windows corruption, failing hardware , updates failing

Whats the exact wording on the smiley face bluescreen ?
Is it a smiley or a sad face .
1101 (13337)
1462939 2019-08-08 05:14:00 Could be many things, windows corruption, failing hardware , updates failing

Whats the exact wording on the smiley face bluescreen ?
Is it a smiley or a sad face .

Cant answer that till tomorrow, she has gone off shift. What else should I ask her? PJ
Poppa John (284)
1462940 2019-08-08 09:50:00 Sounds like the "Aww Snap" page error in Chrome?

Try cleaning your browser cache.
Agent_24 (57)
1462941 2019-08-08 20:49:00 Sounds like the "Aww Snap" page error in Chrome?

Try cleaning your browser cache.

Hi.How does she do that?PJ
Poppa John (284)
1462942 2019-08-08 20:55:00 support.google.com

This should do it
Agent_24 (57)
1462943 2019-08-08 21:36:00 support.google.com

This should do it

Thanks . Printed off ready for her PJ
Poppa John (284)
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