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| Thread ID: 122369 | 2011-12-18 00:03:00 | Orcon Issues/Replacement | Myth (110) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1249228 | 2011-12-18 18:08:00 | Unsure about the router personally but two people I know didn't have terribly good results with that model. If the corded phone always works, then doesn't that indicate something wrong with the cordless? I know you don't want to have to use a corded, but based on what you said that doesn't indicate an issue with anything other than your own equipment. Do some testing to rule it out. Leave the cordless unplugged totally for 24-48 hours, so you just have the corded phone, and see if these disconnections continue. Also when the internet goes offline, pick up the phone and dial 0800 000 000 and see if it all goes through (IF you have dialtone that is). Its just a Telecom automated service so listen and see if you hear the voice break up or any crackling on the line, then you can just hang up. |
Chilling_Silence (9) | ||
| 1249229 | 2011-12-18 18:14:00 | You on Orcons own equipment or is it Telecoms equipment through Orcon? | pctek (84) | ||
| 1249230 | 2011-12-18 19:33:00 | Reading the above is your line feed by LLU or a resale of a Telecom landline?? | paulw (1826) | ||
| 1249231 | 2011-12-18 22:25:00 | Also when the internet goes offline, pick up the phone and dial 0800 000 000 and see if it all goes through (IF you have dialtone that is). Its just a Telecom automated service so listen and see if you hear the voice break up or any crackling on the line, then you can just hang up. The old 137 is a handy number to make sure everything is working after doing some wiring etc. but the number you gave is better in this instance. |
mikebartnz (21) | ||
| 1249232 | 2011-12-18 22:54:00 | A few Ideas: Here's a wild stab in the dark, in the past there were occasionally problems with ringing and dialtone due to polarity, most modern devices don't care but in some cases it pays to check the wiring is straight with no reversals between jackpoints, and if that doesn't work swap the polarity and see if it helps. In some cases the problem can be caused by two things plugged in that have a reversal between them (router and phone for example) Testing a line may not show this up. In a 2 wire jackpoint you should have one wire on each side, usually red and white. The wiring should use the same colours on the same side in every jackpoint, you could try reversing just the one your cordless is connected to and see if it makes a difference. To check if the router causes it is simple, unplug it and make some calls. The REN thing usually affects phones not ringing more than not dialling out and is about excess capacitance on the line. Cordless phones tend to have low REN numbers as they generate their own ringing in the phone as opposed to using what is sent down the line. Can't break dialtone is a common enough fault to have it's own standard code, perhaps it's a problem with the exchange detecting the tones being sent by the phone correctly. Are the cordless phones you have tried telepermitted and were they different models / brands from each other? A corded phone may possibly generate a higher level tone, and some cordless phones that store the number as you dial and send it all at once may send very fast short duration tones which could be harder to detect than a corded phone. |
dugimodo (138) | ||
| 1249233 | 2011-12-19 03:25:00 | Ok: there are 2 different models of cordless phone affected. A brand new Panasonic, and the older Uniden. The newer Panasonic has more issues than the older Uniden. Both Telepermitted - one bought from HN, the other from DSE I think this is Orcons own equipment; any way to know for sure? Cordless phone and router are attached to the same jackpoint |
Myth (110) | ||
| 1249234 | 2011-12-19 05:19:00 | So if you plug the corded phone in, in-place of the cordless, and just use it for 24 hours, what happens?? | Chilling_Silence (9) | ||
| 1249235 | 2011-12-19 05:55:00 | If you have the cordless phone base station connected to the same filter as the router you might be best to move the base station to another jack point in the house away from the router. Take the filter out all together and connect the router direct into the jack point. It is not unusual for cordless phones close to routers to cause DSL problems. |
Safari (3993) | ||
| 1249236 | 2011-12-19 08:38:00 | If you have the cordless phone base station connected to the same filter as the router you might be best to move the base station to another jack point in the house away from the router. Take the filter out all together and connect the router direct into the jack point. It is not unusual for cordless phones close to routers to cause DSL problems. +1 |
mikebartnz (21) | ||
| 1249237 | 2011-12-19 16:59:00 | If you have the cordless phone base station connected to the same filter as the router you might be best to move the base station to another jack point in the house away from the router. Take the filter out all together and connect the router direct into the jack point. It is not unusual for cordless phones close to routers to cause DSL problems.I was always under the impression that the router had to be filtered as well. Have plugged router into jack direct, and put phone base on another jack. @ Chill: we have to get corded phone back again. Likely to happen after Xmas - or we will have to buy one. Again; this is likely after xmas |
Myth (110) | ||
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