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| Thread ID: 120454 | 2011-09-09 18:12:00 | Dissapointed in Orcon | emmanelson (16544) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 1229903 | 2011-09-09 18:12:00 | I have been very dissapointed with Orcon. It was impossible to get through to their help line when my internet didn't work (from the moment I signed up). Eventually I resorted to email on Aug 8th....they replied September 1st (apologizing for the 'delayed response'. I had already changed providers. As I was signed up to direct debit Orcon took a total of $206.96 from my account and have not replied to my request to receive a refund for the service I never received. | emmanelson (16544) | ||
| 1229904 | 2011-09-09 19:40:00 | I will give Orcon a miss in that case. | Cicero (40) | ||
| 1229905 | 2011-09-09 20:37:00 | Orcon took a total of $206.96 from my account and have not replied to my request to receive a refund for the service I never received. Send them another email and tell them you will take it to Disputes if not refunded. Then take it to Disputes. |
pctek (84) | ||
| 1229906 | 2011-09-09 21:29:00 | +1 Pctek we are with orcon at work and the phone message first says they are very busy due to the genius phone thingy Even good IPs cant be expected to get everything right but it does sound like you have been mucked around |
Gobe1 (6290) | ||
| 1229907 | 2011-09-09 21:54:00 | Have been with Orcon for several years now and have had excellent service. Longest I have ever waited for helpdesk was about 5 minutes. Problems have always been solved, and they even reduced my cost when they noticed I was overbuying my requirements. Strongly recommend them. |
Richard (739) | ||
| 1229908 | 2011-09-09 21:54:00 | Yeah things have been going downhill for Orcon a lot lately, for some reason that Genius has had the total opposite of the desired effect ... | Chilling_Silence (9) | ||
| 1229909 | 2011-09-10 00:02:00 | Orcon has always done right by me, fast service good prices and a pleasure to deal with. Agree with Richard, highly recommended. |
DeSade (984) | ||
| 1229910 | 2011-09-10 00:28:00 | Hi Emma, If you can please drop me a line - quentin.reade@team.orcon.net.nz - we'll take a look into this and sort you out. Cheers, Quentin (Orcon) |
quentinreade (16545) | ||
| 1229911 | 2011-09-10 00:40:00 | Just interested.... where does the poster quentin+ get the original poster's first name..... Both are first time posters on this site. Just seems an odd little thing to me....... Advertising in some way? |
Scouse (83) | ||
| 1229912 | 2011-09-10 01:01:00 | Just interested.... where does the poster quentin+ get the original poster's first name..... Both are first time posters on this site. Just seems an odd little thing to me....... Advertising in some way? The OP's username - emmanelson. ;) So either Emma Nelson, or Emma from Nelson. Great to have you here Quentin. I'm sure this will be sorted out quick smart, I for one have always been very impressed with Orcon, but it seems in NZ anyone can have any kind of experience with any ISP - someone was singing Sligshot's praises the other day... they must have never called them. :xmouth: |
wratterus (105) | ||
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