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Thread ID: 120619 2011-09-17 06:26:00 Transitioning from Windows to Linux. Woohoo! baabits (15242) PC World Chat
Post ID Timestamp Content User
1231914 2011-09-18 02:22:00 So far, I have to say I'm happy with the results looking at the stats- We've had 35% less calls over the last two weeks than normal and the itsupport email address is never backed up anymore.
That's impressive. Two weeks with a new OS and substantially less issues than with the Windows systems that they have been used to for 10 years!
fred_fish (15241)
1231915 2011-09-18 02:51:00 oh my god let me know how cost effective this ends up being ( have to excuse me but 200 users moving to lyniux who knows how to use lyniux i can build a system from scratch including stripping and building a Microsoft operating system faster than i can install flash player in ubuntu and i am not a stupid person.) p.s. just using up my post woohoo post 10 may be i can edit my profile... p.p.s being a Microsoft techie there is a reason lyniux is a free os hehehehe sorry but really
You are showing your age.:groan::groan:
mikebartnz (21)
1231916 2011-09-18 03:09:00 Well done baabits. It is good to hear. mikebartnz (21)
1231917 2011-09-18 03:40:00 So far, I have to say I'm happy with the results looking at the stats- We've had 35% less calls over the last two weeks than normal and the itsupport email address is never backed up anymore.

They're probably just not familiar enough with the new system to know how to screw it up yet :lol:
Agent_24 (57)
1231918 2011-09-18 03:41:00 Just had a call from a manager.. let the compatibility problems begin. He couldn't get his vodafone usb 3g modem (huawei) to work

SSH in > run the apt-get command > fixed

Hmmm... I could get used to this :)
baabits (15242)
1231919 2011-09-18 05:01:00 Well we have a team of four (Manager, Administrator (myself) and two support guys (one of them is a guru programmer)) and everyone bar the manager is a confessed unix junkie. We're probably going to be cutting about 90% of our software budget, as our database is MySQL. In fact, what we are left paying for is PaperCut (which is included thanks to Ricoh anyway and runs swimmingly on linux and mac), Adobe products + Final Cut for the design department and nothing else. The budget cuts have meant that we can now get the RUCKUS units throughout the office that we've always wanted and we're also looking at taking another full time staff member on board and investing in HD Video Conferencing.

We've added another server into the mix as a terminal server (weehoo, no licensing costs) and turned all of the Celeron PC's into thin clients (there were only about 20 or so if I remember correctly) but it sure beats having to replace all PC's in the building in three years.

It raises another interesting question- Everyone except for myself has MCSE/MCP and Cisco training (I did a BCS), but we're not actually taking that into consideration this round. We're looking for a uni grad who is talented in programming, as we've got access to the source code of everything now and can make our own changes to tweak the OS, tailoring it for our users. As far as we could see from the Beta builds, Windows 8 is going to represent an even bigger learning curve for the majority of our users. If there is any appropriate time to make the switch, now would be it :) May I ask what sort of industry your company is in?
plod (107)
1231920 2011-09-18 05:36:00 Just courious , how long did it take you to change over 200 Computers ??

Once a long time ago, I was part of a group ( 4 of us and one other Tech that was with the company), we had to reload /upgrade 150 PC's with XP - took us a day 8am-5.30pm, boot from a CD, and loaded teh images from their server - once running, move onto the next one. And the boss even shouted lunch :)

Only two problems with changing completely to linux is 1.Users getting used to the different OS.

2. The biggest one - Support. Seen it many times where one person knows what to do, but as soon as that person leaves for what ever reason, the support to fix things is non existent.

I can see a downside to having less service calls -- when things start getting tough for a business, the first thing to go is unnecessary staff, so if you have a place thats got 5 support staff, and the work is not there, guess who gets the chop/redundancy -- It happens all the time.

Just as a bit of a stir -- if the users dont like Ubuntu try whats attached. :D
wainuitech (129)
1231921 2011-09-18 06:08:00 May I ask what sort of industry your company is in?
We work as a medium size Insurance Broker- All of our databases are managed through a web client, so no compatibility issues there after Jeff worked on exports into OpenOffice.
baabits (15242)
1231922 2011-09-18 06:13:00 hurrah for the registry so most stuff is actually in the same place!)
In my view that is one of Windows biggest handicaps. If anything happens to one of the registry files your whole system can go t!ts up whereas with Linux it can be just an easy edit of a text file to repair.
mikebartnz (21)
1231923 2011-09-18 06:16:00 this has led to a 'get used to it attitude' for most staff.
hmmm cardinal sin there i am sure lol
best of luck and congratulations on your successful change over
milkster1976 (16554)
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