Forum Home
Press F1
 
Thread ID: 122983 2012-01-25 22:15:00 Random restarting and blue screen of death- what piece of hardware is causing it? kjvchris (16658) Press F1
Post ID Timestamp Content User
1255877 2012-01-27 03:37:00 Sometimes files that programs install (that appear in bluescreenview), will also crash a system. Do you know how to upload a dmp file to skydrive?? You need a hotmail email acct Speedy Gonzales (78)
1255878 2012-01-27 04:03:00 Had a very similar problem with a system here that was upgraded to Win7 64 from Vista.
Was running 2 reasonably new sata hard drives.
Finished up replacing both with one large one & havent had a problem since.
Driftwood (5551)
1255879 2012-01-31 21:21:00 Well guys, turns out it was a conflicting graphics driver! I believe the problem was Steam automatically installing the latest AMD drivers - and not uninstalling the old ones. All this time I thought it was hardware! ARG! lol

BUT, now a service / program / file called "Kernal Power" is giving me grief - causing the PC to not boot into windows properly sometimes and randomly restart. I checked the Event Viewer and it turns out that this Kernel power has been responsible for all the crashes since the graphics driver problem.

I have booted into windows with only MS services running (through MSconfig - otherwise the PC wouldn't even start today with third party ones running) and it has not crashed as of this moment. I'm trying to figure out which program Kernel Power comes from so I can kill it. With a vengance.

Any help?

Thanks!
kjvchris (16658)
1255880 2012-01-31 21:28:00 Try another PSU. Or check the connections from the PSU, to the mobo / devices. Make sure theyre in properly. That maybe the cause, of the kernal power bluescreen Speedy Gonzales (78)
1255881 2012-02-01 03:11:00 It's a brand new PSU - perhaps it is a problem with me not installing it correctly. BTW, I've googled the problem a few times it usually is a software thing - conflicting sound drivers mostly - and one instance of Zone Alarm causing problems.

Any further ideas?
kjvchris (16658)
1255882 2012-02-01 03:18:00 Get rid of zonealarm its crap. Win7's firewall is good enough Speedy Gonzales (78)
1255883 2012-02-01 03:32:00 Zonealarm maybe the cause of those kernel power errors (www.sevenforums.com). This guy found that out

It looks like there's a hotfix for it on the MS site somewhere (KB981889. it maybe included in SP1) But, I still wouldnt use it
Speedy Gonzales (78)
1255884 2012-02-01 06:55:00 I've got a hunch it's a RAM issue. RAM or heat. My justification is that it's stable for about 4 hours, then corrupts. Then is OK again for 4 hours.

If it was heat issues alone the second crash would come sooner than the first (the second being quicker since the system was already hot).

I'm going with either a bad RAM module, or a program with a memory leak eventually corrupting the system.

See if you can get into Task Manager and see if anything is chewing up an obscene amount of RAM, or a steadily growing amount of RAM. At least it may point to the prog / driver to deal with.
Paul.Cov (425)
1255885 2012-02-02 20:58:00 Perhaps it could be heat - although I don't think so as it often crashes when the system is cold. I keep an eye on the temps using speccy, and sometimes when playing games the graphics card gets to 80 celcius. Which is quiet hot, but nothing unexpected as its a budget card without even a fan. Designed for home therter pcs and I'm playing Mass Effect 2 ;D

RAM is an interesting point. I'll take a look.
kjvchris (16658)
1255886 2012-02-02 20:59:00 I saw the one about Zone Alarm as well. And found another guy who had an issue with conflicitng sound drivers. Both which I fixed but no success. kjvchris (16658)
1 2 3 4