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Thread ID: 122983 2012-01-25 22:15:00 Random restarting and blue screen of death- what piece of hardware is causing it? kjvchris (16658) Press F1
Post ID Timestamp Content User
1255867 2012-01-27 01:12:00 Theres several ways to test it. If its not crashing in safe mode, then theres a good chance it is driver related.

One way to tell, bit long winded but sometimes you have to do these things -- as mentioned, disable items in the msconfig, every thing thats not needed. then if it doesn't crash, enable one at a time, sooner or later it will show the culprit.

Reinstall Windows from fresh run it on its default drivers, then install fresh drivers from the manufactures site one at a time and test each time.

Can you do something please -- lets have a look at whats actually running ( may narrow it down and be quicker) : if you haven't already, install Ccleaner ( link in my sig) -- run it, then on the left, TOOLS / Startup, when it loads, (windows tab) save to text file ( bottom right) save then open the text file, copy /paste its contents back here. ( theres no personal data shown)
wainuitech (129)
1255868 2012-01-27 01:18:00 I just run it in diagnostic startup and it crashed. Ho hum.

So therefore it's one of the more basic drivers, correct - as it only loads the bare bones. Not even audio. Something like Graphics perhaps.

Will post the CCleaner stuff in a sec
kjvchris (16658)
1255869 2012-01-27 01:25:00 Ccleaner:

No HKCU:Run IDMan C:\Program Files (x86)\Internet Download Manager\IDMan.exe /onboot
No HKCU:Run RocketDock "C:\Program Files (x86)\RocketDock\RocketDock.exe"
No HKCU:Run Steam "C:\Program Files (x86)\Steam\Steam.exe" -silent
No HKLM:Run APSDaemon "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
No HKLM:Run avast "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
No HKLM:Run iTunesHelper "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
No HKLM:Run RtHDVCpl C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
No HKLM:Run StartCCC "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
No HKLM:Run SunJavaUpdateSched "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
Yes HKLM:Run ZoneAlarm Client "C:\Program Files (x86)\Zone Labs\ZoneAlarm\zlclient.exe"
No HKLM:Run ZoneAlarm Installer "C:\Program Files (x86)\CheckPoint\Install\Launcher.exe" "C:\Program Files (x86)\CheckPoint\Install\Install.exe" /r download /c "C:\Program Files (x86)\CheckPoint\Install\Install.xml" /l /w
No Startup Common MozyHome Status.lnk C:\PROGRA~1\MozyHome\mozystat.exe
No Startup User Dropbox.lnk C:\Users\Chris\AppData\Roaming\Dropbox\bin\Dropbox .exe
kjvchris (16658)
1255870 2012-01-27 01:41:00 Take Zone alarm out as well. You will find ZA doesn't ( or shouldn't run in safe mode).

Also, boot as if going into safe mode, but select "disable Automatic Restart on system failure" "if" it crashes it will tell you what has caused it, it will blue screen and stay there till you reboot it. ( this was asked before by the way by PCTek) :D

Rip out both ZA and Avast, the two could be clashing.
wainuitech (129)
1255871 2012-01-27 01:54:00 Yeah, not sure why ZA started.. ho hum..

Whoops, thanks for the reminder about the auto restart.

I'm currently in Windows now - with only the Microsoft services running - so far so good. I've copied a few GB from an external HDD to put a bit of stress on the system but it hasn't crashed yet.

If it doesn't crash then that's good - I have a rough idea where the problem lies - one of the third party programs I keep installing. Probably iTunes since it's made by Apple. Lol
If it does crash, then I know its Microsofts fault and I can go from there. As it does it with every installation of Windows - this could be a problem

Am I correct in the above? Funny, for months now I've been adament it was a hardware issue. But it looks to be software related now
kjvchris (16658)
1255872 2012-01-27 01:59:00 In this game its sometimes a process of elimination. Edited above -- remove both Avast and ZA as well.

Like a %^#@$*$^# Laptop I got here, runs nice in safe mode, locks up in normal mode, slowly ripping out third party programs one at a time :devil even after disabling everything thats possible in startup.

It Aint gonna beat me lol
wainuitech (129)
1255873 2012-01-27 02:14:00 Arr! It just crashed.

It would have loaded the latest driver I had installed, right? (as opposed to the very basics that I came with the Windows 7 installation)? Is there a way to disable drivers one at a time - like you can just untick a box with the services?

It CAN'T be a problem with the Microsoft services, right? I mean, they came with the Windows DVD. So they must work.
kjvchris (16658)
1255874 2012-01-27 02:41:00 I've just run HDtune and it is showing that the Hard drive has "Communication errors" and "unstable sectors". I've tried replacing the cable to no effect. HD might be on it's way out? kjvchris (16658)
1255875 2012-01-27 02:47:00 * Speedy Gonzales (78)
1255876 2012-01-27 03:30:00 If the HDD is faulty, then yep it will cause problems. Looking back, failed sectors are a sign of damage, which cant really be fixed. wainuitech (129)
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