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Thread ID: 2736	1999-10-12 05:20:00	Reinstall Win 98	Guest (0)	Press F1

Post ID	Timestamp	Content	User
3147	1999-10-12 05:20:00	A computer novice acquantaince of mine has had a new whizz-bang PIII 450 for a few months with all sorts of goodies on it (MSOffice, Encarta, games, & etc). Unknown bugs have degraded the system to the point where Word, Encarta, Outlook and others no longer load. A support person installed a copy of Word 95 as a 'fix' for losing his Word 97! If this was a car, both the dealer and the carmaker would be in jail! Scandisk claimed to have 'fixed all errors' but didn't. I managed to get Encarta going by deleting the relevant files using DOS commands and reinstalling from CD. I would now like to start from scratch and reinstall everything (he has both Win 98 disk (distributed with new machines) and 98SE upgrade disk plus all the other relevant ones). I have done this with Win 95 but not 98 - is there anything I have to look out for? Can I just reformat the hard drive and start from there? Or delete all files perhaps? When deleting files - how do I get rid of an 'Access denied' file? Any help gratefully received.	Guest (0)
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