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| Thread ID: 123445 | 2012-02-25 04:47:00 | Problems with Computer - Crashed, Avast not working | Sam Bos (12456) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1261327 | 2012-02-29 02:40:00 | Got a second laptop here this week, doing the same rebooting thing, in both cases Avast totally stuffed the bootup, wont boot into safe mode even, all attempts to run system restore have failed. So Avast has to be manually removed -- Oh joy !! Then hopefully it will boot at least good enough to fix them. chkdsk does nothing either. Had one last week doing the same thing, removed avast and it booted good enough to fix. How do you go about manually removing Avast? |
Sam Bos (12456) | ||
| 1261328 | 2012-02-29 02:50:00 | By booting from some software I have, ERD commander, deleting all the Avast folders from several locations, then manually going into the registry ( ERD commander has a reg editor) and manually removing every trace. ERD is not free, and there is no trial, its software thats available through Microsoft Subscriptions. There are other programs about that will do similar, just depends on how much time you want to spend setting them up. Out of the two I have here, one is now booted OK, First I booted into safe mode, which before it didn't do,then ran the avast removal tool www.avast.com other is still giving problems, but after taking avast out at least now its getting further than before. Couple of more repairs I'm going to try, if they don't work its a complete reinstall, as looking at the files on the drive, it will have other problems as well. |
wainuitech (129) | ||
| 1261329 | 2012-03-21 08:30:00 | Bit of a late reply, anyway, got the computer looked at and the guy managed to boot it using 'Last Known Good Configuration', he was then able to get into safe mode to remove Avast, and then re-installed it again and it seemed to be fine. And it was fine with me for a few days, then about a week after I'd got it back, it randomly turned itself off again. So I rebooted but everything seemed fine. Unfortunately I couldn't get a BlueScreenView log, as I'd forgotten I'd previously done a System Restore to a date prior to when I'd installed it. The tech said it may be up for a complete re-install of Windows - if it crashes again anytime soon I will probably be doing so. Will let you know what happens. Sam |
Sam Bos (12456) | ||
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