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Thread ID: 121302 2011-10-19 21:48:00 Consumer Guarantees Act and Batteries xyz823 (13649) PC World Chat
Post ID Timestamp Content User
1238702 2011-10-19 22:59:00 Learn about batteries here. (http://batteryuniversity.com/) mikebartnz (21)
1238703 2011-10-19 23:16:00 All I can say is that you need to regularly run the battery totally flat and then charge it up again at least once a week.Do not do this - it's one of the fastest ways to kill a lithium ion battery; running them flat is extremely bad for them. Erayd (23)
1238704 2011-10-19 23:28:00 Do not do this - it's one of the fastest ways to kill a lithium ion battery; running them flat is extremely bad for them.

Yes that is correct. They should not go below 40% hence why I mentioned that in my post.
Disco_Dan (16576)
1238705 2011-10-19 23:34:00 Do not do this - it's one of the fastest ways to kill a lithium ion battery; running them flat is extremely bad for them.

Strange then that my wife has done just that with her Acer for over 6 years the original battery is still working almost as good as it was when new.

Edit: I guess I should say that the laptop has been run on the battery until it goes into hibernation automatically so the battery is not totally flat, probably about 5% left or whatever it is set to in Windows as to when it should go into hibernation.
CYaBro (73)
1238706 2011-10-19 23:39:00 6 Years old - you sure it is Li-ion battery???? Disco_Dan (16576)
1238707 2011-10-19 23:41:00 I called the guy back after looking into the CGA. Firstly, I told him I couldn't find any mention of accessories not being covered on the Ministry of Consumer Affairs website, then I gave him my definition for an accessory (here (www.google.co.nz)) which was entirely different from what he told me. He defined an accessory as something which a consumer is able to replace such as a TV remote or a light bulb in a fridge, I replied that both of those goods would still be fit for their intended purpose without the remote and bulb, whereas when buying a laptop I bought it with the intention of using it without having to be attached to a power cord. But with a battery life of 20min, this isn't really possible. He suggested I call the Citizens Advice Bureau which I did. They have free legal advice every Thursday night available to any member of the public. I'll take along all my warranty details and see what they have to say. xyz823 (13649)
1238708 2011-10-19 23:52:00 Dissapointing performance, but it will be difficult to argue I think. I would not be happy with that but the battery is a repaceable item and not something requiring a repair to fix.

Note proper battery care depends on the type of battery, NiCad are best run down and fully charged each time but LiON can be damaged by running too flat and requires a different type of charger, NiMh is much like NiCad but more tolerant of not fully cycling so generally not fully flattening them is ok, lead acid are best kept fully charged most of the time and cycling at regular intervals. No battery should ever be discharged right down to 0 volts but a laptop won't do that anyway.

Best Idea is to find out what kind of battery you have and research the proper care for that type, there are easily found websites that have it all explained.
dugimodo (138)
1238709 2011-10-19 23:55:00 www.apple.com Chilling_Silence (9)
1238710 2011-10-20 01:17:00 Strange then that my wife has done just that with her Acer for over 6 years the original battery is still working almost as good as it was when new.

Edit: I guess I should say that the laptop has been run on the battery until it goes into hibernation automatically so the battery is not totally flat, probably about 5% left or whatever it is set to in Windows as to when it should go into hibernation.If that's really the case, then it's definitely not a LiIon battery. Even a well-maintained lithium ion battery won't perform "almost as good as new" after six years, let alone one that's been abused the way you describe.

A NiMh battery on the other hand should survive that treatment, provided none of the cells were ever reversed.
Erayd (23)
1238711 2011-10-20 01:26:00 I have an HP laptop from '06. The battery lasts between 1 and a half hour and 2 hours on a full charge. bot (15449)
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