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| Thread ID: 5114 | 2000-07-29 05:29:00 | Fatal exception errors and defragging | Guest (0) | Press F1 |
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| 5613 | 2000-07-29 05:29:00 | My query concerns shutting down other programmes using Task Manager. I am having a number of problems at the moment, one of which is defraging my primary drive. I use a HP vectra Series 6 Pentium 233, 64 MB Ram. two HD's. It all started after I loaded Adaptec's Easy CD Creator ver 4.02. I was intending to make up compilation CD's. I decided to extract the files as .wav files to my hard drive and then burn these files to CDR's. I already had Easy CD software on my system. It had come as software bundled with my external HP 8201 CDRW drive. This was version 3.5 so I uninstalled it using Add/Remove programmes. Unfortunately after installing ver 4.02 I ran into problems when I swapped source CD's. I wanted to select all the songs I wanted on the CD which were on various CD's. The programme would stall with an error message saying that an invalid page fault had occurred with MFC42.DLL. I searched the Adaptec site and they advised what things generally tened to cause invalid page fault problems. I decided to follow one piece of advice and shut down all other programmes except explorer and systray. However, when I tried to do this with some programmes using Task Manager, a dialogue box would open saying that an error had occurred trying to shut down the programme. I would select End Task again and carry on. Query: If a programme doesn't immediately shut down using Task Manager and the 'error' dialogue box appears, is a better option to leave the programme alone rather then try to close it by selecting End Task again. Finally I got to the point where there was only the Adaptec programmes, explorer and systray running. I had already closed CD Creator before starting on this process with Task Manager. I then restarted CD Creator but when I selected a track to extract, I got an error message concerning Explorer and CD Creator would then freeze. Now the interesting part. I did a hard reboot ( as nothing else worked) and the system booted up, ran Scandisk, went into Windows, then showed my desk top and then the blue screen of death appeared with an error message saying: A fatal exception OE has occurred at 0028:C1472E5E in VxD CDRALVSD(01) + 00001FFE. I would press any key and my desktop would come back. I thought it might then be a good idea to shut down properly and restart in the hope of clearing any stray files that might be causing problems but the same thing happened. In fact I could not shut down completely, the process stalling at the Windows logo. Hard reboot and the same thing happens. I then give up on that, accept that the sytem doesn't want to shut down and reboot as it used to without any problems and try a defrag. And that's when I run into another problem. My defrag reaches 10% and then restarts and did so for around 6 or 7 times before I stopped the process. I'm not quite sure where to start to rectify the problem. I'm tempted to go right back to the beginning, uninstall Easy CD creator ver 4.02, reinstall ver 3.5. Find an utility to unstall it instead of using Add/Remove, reinstall ver 4.02 and see what happens after that. A message in a bulletin board I read in looking for some answers said that a 0028 reference is to a memory hardware problem. But I can't see where that would come from. I installed an additional 32 MB Ram about two months ago to my system and haven't had any problems, as far as I am aware. Any suggestions gratefully appreciated. |
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