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Thread ID: 121654 2011-11-04 17:50:00 Graduating soon, wanna start in I.T smart (16614) PC World Chat
Post ID Timestamp Content User
1241914 2011-11-06 00:48:00 I know from experience that schools are now outsourcing most if not all of their IT support to companies like Edtech and NewEraIT.
I have done work for schools because I attended them, one of them still lets me do jobs for them even though it is using a company for IT support.
Maybe a smaller school would be able to help?

??

Most (high) schools I know of use in-house IT support for at least tier 1-2 support. Tier 3 is (often) another story though. I don't know what the IT landscape is when it comes to primary/intermediate though :)
jwil1 (65)
1241915 2011-11-06 00:52:00 That is not true. I worked for one of the companies I mentioned. Most schools outsource their IT even high schools. nedkelly (9059)
1241916 2011-11-06 03:32:00 I do not get it.

If I look in seek and trade me salaries it states blah blah blah I.T Helpdesk makes 40k plus and system administrators make a low of 50k and a high of 80k

And I ask people who is working in I.T and they say something else.
smart (16614)
1241917 2011-11-06 04:45:00 Are those $40k you read up graduate level or not? There are different levels in helpdesk I gather. I won't be surprised if grads are paid maybe 5k less than the average of helpdesk people. Ie., 35k.

Systems admin with 50k would probably be paid higher b/c of the role and that either done the hard yards or that they got the grad intake.

It could well be true that some grads are paid $40k, but IMO it's mostly for those who have at least some experience like 1yr. Unless your interview went v well or you know people.

Outside of IT. I think compared to low end IT jobs, non IT might be paid a bit better. $40k to 45k is about right for those 1 or 2yr experience and with extended contracts or performance that can get you to $50k quite easily. The standard levels for most experienced people tend to hover around $65-75k with longer experienced staff who don't have management roles maybe tops out at $80k roughly - if you are in projects or legal etc etc you may have a higher alowance obviously. Then it's either you be a team leader or higher. But then again, helpdesk roles might be seen as the janitor in the IT world and hence ... Yeah I think grad jobs for IT might be 35k and non IT large company might be 38k abouts ..
Nomad (952)
1241918 2011-11-06 05:02:00 You need to see what area you are in. Assuming that general large company call centre is similar to IT helpdesk, sure the working bees are not paid that much but even thou, team leaders or long time staff, I know former colleagues worked in a call centre for 10yrs (serious) and if I adjust their figures to today, they might only be paid $45-50k. Yeah - you can say if you got a more specialized role but still not team leader in another area of the same company you would be better off financially.

Note that many people work in areas v diff to what they studied.
I have heard that some people studied Computer Science and became a govt policy advisor.
Nomad (952)
1241919 2011-11-06 05:05:00 A lot of it has to do with experience. For example the adverts may say Up to 50K The key words are "up to"

Often the more experienced a person is the higher the starting rate may be.

Its a catch 22 though, to get experience you need a job, but you cant get the job without experience.

Thats why sometimes unless you are lucky it pays to do work experience, which usually means no pay. BUT you are at least getting some of the experience you need. Sometimes if a position opens up in the company while you are doing work experience you may be offered a job.

If its a starting job (like the old apprenticeships) , then no prior work may be needed, but those are few and very far between.

Before I started my own business in 2003, I went for several interviews -- most employers did the same thing -- took a quick glance of the paperwork/ Quals -- and basically threw them in the bin, and said -- Right lets see what you can do.

Each and every time I didn't get the job because someone else had more experience than I did. Now 8 years later on the shoes on the other foot -- I have people calling me asking for work.
wainuitech (129)
1241920 2011-11-06 05:55:00 I have a lot to learn i guess, time to look for work experience .


A lot of it has to do with experience . For example the adverts may say Up to 50K The key words are "up to"

Often the more experienced a person is the higher the starting rate may be .

Its a catch 22 though, to get experience you need a job, but you cant get the job without experience .

Thats why sometimes unless you are lucky it pays to do work experience, which usually means no pay . BUT you are at least getting some of the experience you need . Sometimes if a position opens up in the company while you are doing work experience you may be offered a job .

If its a starting job (like the old apprenticeships) , then no prior work may be needed, but those are few and very far between .

Before I started my own business in 2003, I went for several interviews -- most employers did the same thing -- took a quick glance of the paperwork/ Quals -- and basically threw them in the bin, and said -- Right lets see what you can do .

Each and every time I didn't get the job because someone else had more experience than I did . Now 8 years later on the shoes on the other foot -- I have people calling me asking for work .
smart (16614)
1241921 2011-11-06 06:08:00 When you're 35-40 you can start asking for the sort of wages you would like to have,

As long as you don't suck, plenty do and hit a level and never progress.

Just like some get noticed and roar ahead.
Metla (12)
1241922 2011-11-06 07:58:00 Start off earning bugger all, and prove yourself. If you're decent, the pay will eventually come. Took me 2 years but I got a 25% increase when I was working for EDS doing helpdesk. Only took me 3 months to get a 50% pay increase at my current job, but that's because I was starting off on bugger all (And they knew that), but I proved I was a solid asset to the company and worked my ass off.

IMO studies mean bugger all for the better part. Half the kids in my classes back in the day just memorized the small amount of answers required to pass the test, then immediately after forgot it. It happens. However, it at least should have taught you how to find the answers for things yourself.

If you don't need MCSE to get an entry-level helpdesk job, I'm not entirely sure it's worthwhile doing it. I've got a friend who constantly struggles to find work because he's over-qualified, with MCSE, A+ (Can't remember what), a Bachelor of Computer Science, and something else too. People won't hire him because they see how overqualified he is, know he'll be bored as doing first level helpdesk job-logging, but he has no experience to get something higher up in IT. He's resorted to volunteer work now, which is always an excellent way to get things on your CV. Charitable organizations are *perfect* for needing that kind of thing!

Basically, start on the helpdesk, be exceptional in your work, and you'll go places :)
Chilling_Silence (9)
1241923 2011-11-06 09:00:00 Start off earning bugger all, and prove yourself. If you're decent, the pay will eventually come


Basically, start on the helpdesk, be exceptional in your work, and you'll go places :)

+1
jwil1 (65)
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