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| Thread ID: 123878 | 2012-03-22 03:53:00 | Notebook City: Are they reputable? Difficult to contact | KiwiGPS (7273) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1266339 | 2012-03-22 21:46:00 | Still unable to contact Adrian Abrate on (0210 250 1001) or 0800 275 835 or the business on 09-359-9068. Have faxed, written via their shop contact form, emailed and will now post the email record. Physical address for the return of the cartridges was: 66 Bay Road, St Heliers, Auckland (maps.google.co.nz 071,+Auckland&t=m&z=17&panoid=0WZJE4fDaKWjxX2bBJfaUg) Not a flash experience at all despite their "customer focus" claim. |
KiwiGPS (7273) | ||
| 1266340 | 2012-03-22 22:16:00 | I've bought a few things from them in the past and they've always been good. However, I've recently been dealing with them over a repair on my Squeezebox Boom and now they've vanished. Unfortunately, they still have my Boom and I have no way of getting it back. They're not replying to emails and aren't answering their phones, so I would definitely avoid purchasing anything from them until you hear otherwise. | thechatking (16727) | ||
| 1266341 | 2012-03-22 22:24:00 | They dont even show on the companies office register ---- dodgy sounding ?? I wasn't a Registered Company - they don't have to be,... |
pctek (84) | ||
| 1266342 | 2012-03-22 22:25:00 | I've faxed (had to use Finda to find that number), phoned, tried the cell phone for Adrian Abrate (Customer Service Manager) and repeated emails but no answer to any of them. Is this business reputable at all? I think you have just established that they aren't..... I may not have been a Company - but I sure did have contact details. And responded to them.... |
pctek (84) | ||
| 1266343 | 2012-03-23 04:31:00 | I think you have just established that they aren't..... I may not have been a Company - but I sure did have contact details. And responded to them.... 2x. why did they delisted their phone number. why don't they reply. |
Nomad (952) | ||
| 1266344 | 2012-03-23 05:46:00 | 2x. why did they delisted their phone number. why don't they reply. Sounds like they could well have 'flew by night' as the old saying goes... |
Agent_24 (57) | ||
| 1266345 | 2012-03-24 21:17:00 | Well, maybe someone at Notebook City is still there wringing the last few $'s out of their customer list - I've received a "NotebookCity VIP Email" which is a reminder to stock up on printer supplies along with some printing tips. Quoting some of the email: Experienced Customer Service Representatives We’ve been in the technology supply industry for a long time. If you’re not sure what you need, ask us. 100% Satisfaction Guarantee We stand solidly behind all of our products. If you’re not completely satisfied with your purchase, please let us know. There's no contact details other than: NotebookCity NZ | POBOX 68554 | Newton, Auckland 1011, New Zealand and of course the usual tracked click back to their web site. |
KiwiGPS (7273) | ||
| 1266346 | 2012-03-24 22:17:00 | Might just be an automated thing... | Agent_24 (57) | ||
| 1266347 | 2012-03-26 09:37:00 | They're in liquidation. I wouldn't go near them and if you've bought something from them and have not received it, then I would reverse the charge on your credit card as soon as possible. Right now, they have my $1000 video card. I'm hoping I can get that back. |
eldite (16728) | ||
| 1266348 | 2012-03-26 09:55:00 | They're in liquidation. Well, that's a surprise. Not. |
Agent_24 (57) | ||
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