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Thread ID: 123916 2012-03-25 20:52:00 green line on screen Leslie (14058) Press F1
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1266742 2012-03-25 20:52:00 Hi everyone, I am hoping someone can help me please, yesterday whilst using my tecra A3 laptop the lcd screen just went black all of a sudden.
I rebooted into safe mode and everything come back to life again, anyway i thought maybe video driver so i downloaded it from the toshiba site and installed it and bingo it all worked again properly but now the screen has developed a vertical light geen thin line going from top to botton, about a 1/2 inch out from the left hand side of the screen.
I should mention that at the time i put my fingers underneath the laptop on the left hand back side and it was really hot, the laptop was on my bed at the time it happened [ no air circulating underneath i suppose, i hope i haven't ruined it got very little income on disability pension.
thank you in advance for any helpfull suggestions.
Leslie (14058)
1266743 2012-03-25 21:24:00 Is the green line always there? for example while booting or in safe mode, or is it just in windows. If it's permanent it's likely a hardware fault but if it's only once windows is running it could still be a driver issue, perhaps you need to clean out all traces of the old drivers with driver sweeper and reinstall the latest one.

As you've discovered laptops need airflow and you should be careful not to use them in such a way as to restrict the vents and preferably on a flat surface.
dugimodo (138)
1266744 2012-03-25 21:52:00 Thanks for your reply, i just booted back into safe mode and the line is still there, so hardware for sure.
I have had the laptop for about 18 months [ i got it second hand] i haven't opened it up to clean it inside like i used to clean my pc tower on a regular basis, i remember all the dust accumulated in a brief time, do you think i should try that or would it more likely a screen problem ?

thanks again for your help.
Leslie (14058)
1266745 2012-03-25 22:03:00 I don't have much experience with laptops, only ever having desktop pc's myself, but the green line sounded similar to what I've heard described as a common type of failure on LCD's. In fact the first LCD I ever bought had a vertical blue line on it the day I got it and had to be returned. I'd suggest taking it in to a local service agent and asking for their opinion personally, laptops aren't really home user serviceable for the most part.

The screens can be replaced, and you can sometimes find them cheap or second hand on places like trademe. It's a fiddly job though.

As for the dust, I may get shot down for this but I just vacuum the outlet vents briefly myself. Don't leave it on there though it'll spin the heck out of any fans and might damage them.
dugimodo (138)
1266746 2012-03-25 22:13:00 Ok then, I will ask around to see what the verdict is, thanks very much for help, much appreciated.

Have a great day.
Leslie (14058)
1266747 2012-03-26 00:41:00 Alternatively seeing the budget is slim - it may be annoying but it's not fatal. Not for quite a while anyway.....you could just ignore it.

I have a thickish black curved diagonal line in the top right corner of my screen, been there for ages now, I don't notice it much now.
pctek (84)
1266748 2012-03-26 00:55:00 Likely it's a faulty screen but could also be a faulty signal cable. Agent_24 (57)
1266749 2012-03-26 03:44:00 thia is relativly common. its allmost definatly a fault in the screen itself, there is a bad connection and form my experience its un repairable. these lines can also be red or blue. Slankydudl (16687)
1266750 2012-03-26 04:24:00 Thanks guys, I have phoned a few places and their reply was the same as you all said,I think the best shot is just to live with it, it is not really annoying yet.

Thank you all for your replies, very much appreciated.
regards
Leslie
Leslie (14058)
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