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Thread ID: 6036 2000-10-08 02:18:00 what happens when I press Ctrl Alt Delete to restart my computer Guest (0) Press F1
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6626 2000-10-08 02:18:00 Hi

My name is Bernadine I read your New Zealand PC World magazine and I find a lot of useful articles under the 'How do I' section near the back of your magazine, I would like to ask you a question on my explorer but I don't know who to ask or if this is the correct way to ask, so if this is not for you could you please forward it on to whom it may concern.

I have windows 98 with Explorer 5.5 installed and after talking to the help desk for Hewlett Packard I had to do a system recovery on my computer LOL that was three weeks ago but my explorer is still playing up but I don't want to ask them because I don't want to have to do another system recovery

the following is what happens when I press Ctrl Alt Delete to restart my computer
A dialog box appears and highlighted is 'Explorer'
I press Alt E to end task
Then the Dialog box appears asking to select restart or shut down computer etc
Then I press restart
A Dialog box then appears saying 'This program is not responding and that it is busy and is waiting for a response from me
If I select End Task the computer well restart but on coming back it sometimes comes with a white screen asking me if I want to reactivate my active desktop I press yes
But if I press cancel when the second dialog box appears asking me to end task my windows well come up with that famous blue screen and I have to wait for my computer to check for errors because it says windows was not shut down correctly
I have restored my explorer back to its default settings so I don't know how to fix this without doing a system recovery and I don't want to do that again within three weeks
Thankyou for reading this email letter and I hope you can help me

Bernadine
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