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| Thread ID: 124100 | 2012-04-06 01:40:00 | Blue Screens of Death | smithinator (15240) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1268552 | 2012-04-06 01:40:00 | Hi recently I got a couple of BSOD's out of the blue one of which I recognized from a previous issue I had (IRQL_NOT_LESS_OR_EQUAL): ================================================== Dump File : 032712-32682-01.dmp Crash Time : 27/03/2012 8:33:28 p.m. Bug Check String : IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x0000000a Parameter 1 : 00000000`00000000 Parameter 2 : 00000000`00000002 Parameter 3 : 00000000`00000001 Parameter 4 : fffff800`03699b8c Caused By Driver : fileinfo.sys Caused By Address : fileinfo.sys+9692 File Description : Product Name : Company : Processor : x64 Crash Address : ntoskrnl.exe+7cd40 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\032712-32682-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7601 Dump File Size : 274,648 ================================================== My previous encounter with this blue screen was caused by a fualty RAM module, so I restarted and ran MemTest. The test found a couple of hundred errors so I spent the rest of the day removing each of the sticks and running the tests again. Eventually I thought I'd narrowed it down to the faulty stick, however after putting them all back in and running the tests again (4 passes) it didn't find any errors, so I left all of the modules in the motherboard thinking the errors may have been caused by improperly seated RAM. A couple of days passed and everything worked fine until I got another blue screen, however this time it was a different message: ================================================== Dump File : 040112-23556-01.dmp Crash Time : 1/04/2012 10:31:43 a.m. Bug Check String : SYSTEM_SERVICE_EXCEPTION Bug Check Code : 0x0000003b Parameter 1 : 00000000`c0000005 Parameter 2 : fffff880`0514d228 Parameter 3 : fffff880`0a362590 Parameter 4 : 00000000`00000000 Caused By Driver : dxgkrnl.sys Caused By Address : dxgkrnl.sys+4d228 File Description : Product Name : Company : Processor : x64 Crash Address : ntoskrnl.exe+7cd40 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\040112-23556-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7601 Dump File Size : 274,648 ================================================== I decided to do a system restore just to see if it would make a difference. After the restore everything worked fine for almost a week until today when I got this BSOD: ================================================== Dump File : 040612-31855-01.dmp Crash Time : 6/04/2012 11:48:47 a.m. Bug Check String : NTFS_FILE_SYSTEM Bug Check Code : 0x00000024 Parameter 1 : 00000000`001904fb Parameter 2 : fffff880`03946768 Parameter 3 : fffff880`03945fc0 Parameter 4 : fffff800`036beabb Caused By Driver : Ntfs.sys Caused By Address : Ntfs.sys+5a88 File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+7cd40 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\040612-31855-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7601 Dump File Size : 274,648 ================================================== After this last BSOD I ran MemTest again and found about 100 errors. Why am I getting so many different BSOD's and what could be causing them? Additional Information: I'm using Windows 7 64-bit I have never over-clocked any of my components I have recently (about 4 months ago) installed an extra 4gb of RAM (exact same type as first set) bringing the total to 8GB, everything worked fine up until this point The only other hardware I have added recently is a wireless USB adapter After my system restore I disabled all windows updates as well as my GPU driver updater etc I have played a lot of games on my PC, sometimes it will BSOD during the game however other times they will run flawlessly for hours. Any help is appreciated, if any more information is required let me know and I'll try my best to get it for you. I can provide the dump file for the first and last BSOD however the other one seems to have disappeared after the restore :( |
smithinator (15240) | ||
| 1268553 | 2012-04-06 01:51:00 | Replace your RAM. | pctek (84) | ||
| 1268554 | 2012-04-06 02:55:00 | fileinfo.sys is crashing. And that 0x00000024 stop error isnt good. It maybe a failing hdd. dxgkrnl.sys belongs to directx. It looks like dxgkrnl.sys can crash flash if youre watching a video.. Disabling hardware acceleration may fix this But yup as Pctek said, replace the ram |
Speedy Gonzales (78) | ||
| 1268555 | 2012-04-06 03:22:00 | When multiple files are apparently causing multiple different BSOD errors it's often a cause of faulty hardware or other general fault, often nothing to do with the named files specifically. | Agent_24 (57) | ||
| 1268556 | 2012-04-06 10:10:00 | Im testing each of the modules again got two in at the moment and have scanned 10 times with no errors will use pc with these two only for abit and see if the problem reemerges. I have run check disk and windows directx check scan and they didnt seem to find any errors. | smithinator (15240) | ||
| 1268557 | 2012-04-06 11:21:00 | Install the June 2010 DirectX update from the MS site (www.microsoft.com) | Speedy Gonzales (78) | ||
| 1268558 | 2012-04-09 06:46:00 | Been using the two sticks for abit now and so far so good. will keep using for awhile and if nothing goes wrong will send other sticks back under warrenty. thank you very much for all your input. lets hope this is the last time i get a faulty stick of ram :P | smithinator (15240) | ||
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