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Thread ID: 124070 2012-04-03 23:56:00 Hard Drive Failure DeSade (984) Press F1
Post ID Timestamp Content User
1268272 2012-04-03 23:56:00 I am working on a hard drive for a friend and no matter what I do I cannot get it to register as connected.
Is there anyone in the Christchurch area that has the gear and knowledge to take a look at this for me.

The data is important but not important enough for the thousands of dollars it takes to have it professionally recovered.

Post or PM me please.
DeSade (984)
1268273 2012-04-04 00:08:00 Is it one of the seagate hdds thats affected by the firmware bug? Does it get detected in the BIOS? If it doesnt it maybe one of these affected hdd's Speedy Gonzales (78)
1268274 2012-04-04 00:28:00 If it's a Seagate with the firmware issue they can usually be recovered quite easily, I've done it before Agent_24 (57)
1268275 2012-04-04 00:34:00 Same here with the Seagate, I love getting data back off those drives, great fun. :D

Post the model/serial numbers and the firmware revision off the top of the drive.
wratterus (105)
1268276 2012-04-04 02:08:00 Will do when I get home, that gives me hope :)
I am fairly sure it is a Seagate.
DeSade (984)
1268277 2012-04-04 07:32:00 Seagate Barracuda 2TB
S/N = 5XW1QGG6
ST 32000542AS
P/N = 9TN158 - 301
Firmware - CC34
DeSade (984)
1268278 2012-04-04 07:42:00 You could try installing the fw update within windows. Or burn the ISO then boot from it. See if it works (knowledge.seagate.com)

It looks like this hdd can click with previous versions of the firmware as well. CC35 may fix this, if its got this issue
Speedy Gonzales (78)
1268279 2012-04-04 08:03:00 Seagate Barracuda 2TB
S/N = 5XW1QGG6
ST 32000542AS
P/N = 9TN158 - 301
Firmware - CC34

Unfortunately your problem may be a different one - your drive and firmware revision is not affected by the bug most people have heard of.

The drives affected are here: seagate.custkb.com

Yours looks like it may be more similar to what may be affecting the ST2000DL003 drives: forums.seagate.com
Agent_24 (57)
1268280 2012-04-04 08:16:00 Thats not great news Agent but thanks for the update.

Speedy the drive will not show up in windows at all so don't see how to upgrade the firmware on it that way.
DeSade (984)
1268281 2012-04-04 08:23:00 Does it spin up? Iantech (16386)
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