| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 124054 | 2012-04-03 02:05:00 | Webcam freezes when Skype video call starts | caffy (2665) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1268159 | 2012-04-03 02:05:00 | Hello, Noticed this problem immediately when we got our new Logitech HD C525 webcam 2 months ago - it's now at the point of being simply annoying so want to do something . Everytime a video call is started (by either party), a few seconds (randomly) after the call starts, my webcam freezes for no longer than a minute, then goes back to normal for the rest of the call (of various durations) . I could ignore it but sometimes am on video call for work meetings and it's not a good look . What are your suggestions to look at? I wonder if it is somehow related to the Logitech Webcam Controller that annoyingly keeps popping up during the video call? I can't figure out how to turn that off . There doesn't seem to be that option in it's lacklustre menu . Am using Windows 7 . Skype is 5 . 5 . 0 . 124 Thanks |
caffy (2665) | ||
| 1268160 | 2012-04-03 02:19:00 | Update Skype yours is out of date. Its up to 5.8.0.158 | Speedy Gonzales (78) | ||
| 1268161 | 2012-04-03 04:50:00 | That seems to have solved it, thanks :) Wonder if anyone knows about stopping the Webcam Controller from popping up automatically? |
caffy (2665) | ||
| 1268162 | 2012-04-03 04:56:00 | What does this webcam controller popup say? Kaspersky isnt installed is it? This is known to screw up webcams. And will even stop them from working altogether | Speedy Gonzales (78) | ||
| 1268163 | 2012-04-03 05:03:00 | the whole window/box pops up with options to adjust webcam if required. It's not a specific message... How would I check if i have Kaspersky? |
caffy (2665) | ||
| 1268164 | 2012-04-03 05:10:00 | Un install webcam programs might do what you want I don't bother installing any as the cam is only used for Skype. Kasperky is an anti virus a paid one so if you don't know what it is it's doubtful you have it installed |
gary67 (56) | ||
| 1268165 | 2012-04-03 05:17:00 | thanks gary, will try uninstalling. And no not using Kaspersky, using Eset NOD32 | caffy (2665) | ||
| 1268166 | 2012-04-03 06:28:00 | Open the software - preferences - software settings - untick "Auto launch webcam controller" | Peter H (220) | ||
| 1 | |||||