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Thread ID: 6509	2000-11-17 08:03:00	Modem failure/IE corruption	Guest (0)	Press F1

Post ID	Timestamp	Content	User
7125	2000-11-17 08:03:00	MODEM FAILURE AND INTERNET EXPLORER CORRUPTION. When I tried to go on-line, by any means, my modem connected with the net via my ISP then ground to a halt, usually between 350 and 550 Bytes sent/received. I checked it out with the freeware version of Modem Doctor (dynamic testing not accessible) and it told me that my KTX Voice/fax 33.6K modem memory had failed. I bought a Lucent 56K modem and this does exactly the same, it grinds to a halt, except that Modem Doctor says its ROM is ok. The problem arose simultaneously with my Internet Explorer being corrupted. From MS Update I had downloaded the 5.01 update four times: three failed and the fourth reported success. Bullshit. I had file properties telling me I had v5.0, MS Update telling me I still needed v5.01 and downloads telling me they couldn't install because I already had the latest version. Then, trying to over-install with v5.5, got told a previous installation was incomplete, etc.. What I needed was access to CDROM versions of IE 5.01 and 5.5. But, although my 32x Max CDROM drive could read all 60 or so of my CD's (software, music, etc), it could not read PC World's CD's for Sep/Oct/Nov (I posted this problem on PC World's F1 and got only one response from a fellow with the same problem. What was notable was that his father also had the same problem. I've now heard similar stories from others. I also sent an email over a month ago to PC World' subscriptions' but have had no reply). I overcame this by blowing the dust off an ancient 4x CDROM drive and installing it. This worked. I could get quick CDROM access to IE 5.5 Setup. Then things got worse. To cut a long story short, I am in an eternal resume/reinstall/try-again loop with v5.5 and attempting to back-track to v5.01 I am stopped by missing .stf files (what the hell are .stf files?). In desperation I re-installed Windows. This didn't work. Also, to muddy the waters, I have kept my system supposedly squeaky clean by repeatedly running Norton Utilities' WinDoctor, Optimization Wizard and Speed Disk. The IE desktop icons have gone. Directly starting Iexplore.exe gets me a splash screen that says 'Internet Explorer 5', then a task bar with only five buttons on it and usually a blank screen. If I am lucky, I get the page-not-available response. What can I do to get my modem/s back? Is it a buffer memory/resource problem? How can I repair Internet Explorer? Can it be totally uninstalled so that a clean install is possible? Where does Miscrosoft hide installation data/history on my PC? AREN'T COMPUTERS FUN? WE ARE TOLD COMPUTERS ARE HERE TO MAKE LIFE EASIER FOR US. HA! My PC is a Cyrix 200MMX on a P12+ board with Award BIOS, 64M RAM, 4GB drive, with Win 95B as my OS. This message is sent via my mother's PC. Incidentally, I am using my mother's email address because I cannot use my own ihug address. Although we share the same phone line/number and although I am able to connect to ihug via my mother's PC and via Outlook Express, using my own name and password, ihug tells me I have 'No New Messages'. Baloney!! I shall communicate with them. They are probably doing the right thing and guarding my security. (Can they identify each individual PC sharing a phone line?) I must have forty or fifty inbound messages stacked up. If you can reply to this please send your message to wartz1@i4free.co.nz and NOT my own address of andrew57@ihug.co.nz. With your help I might be able to use it again. Please Help. Andrew Harrington.	Guest (0)
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