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Thread ID: 124246 2012-04-14 09:57:00 Operating a desktop with Windows 7. Also operating a laptop with XP dianne pierce (13385) Press F1
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1269995 2012-04-14 09:57:00 Also operating a laptop with Windows 7. All pc's have the same microsoft Outlook 2010. Problem - The Desktop and laptop will allow me to click on a link in Outlook and they will direct me to the site but Outllook 2010 on the windows 7 laptop will not take me to the linked site. Why? dianne pierce (13385)
1269996 2012-04-14 22:03:00 Have you uninstalled Chrome by any chance?

See if this applies support.microsoft.com
linw (53)
1269997 2012-04-15 07:24:00 Yes have uninstalled Chrome. Thanks for the response, we will try what you suggested dianne pierce (13385)
1269998 2012-04-15 08:53:00 Changed the settings suggested at the Microsoft site sorry but it hasn't worked dianne pierce (13385)
1269999 2012-04-15 09:00:00 Chrome has a nasty habit of completely wanting to take over, even after uninstalling it.

Theres a fix that usually works, by doing a reg edit. Instructions HERE (groups.google.com) Points / Numbers 5 & 6 are the ones you need to change /check, the previous ones are backups only.
wainuitech (129)
1270000 2012-04-15 09:51:00 Just adding to above, if its not in the location mentioned in the Link, look under HKEY_LOCAL_MACHINE

Its the entry called chromeHTML thats causing the problem.
wainuitech (129)
1270001 2012-04-15 09:59:00 Chrome has a nasty habit of completely wanting to take over, even after uninstalling it.

Theres a fix that usually works, by doing a reg edit. Instructions HERE (groups.google.com) Points / Numbers 5 & 6 are the ones you need to change /check, the previous ones are backups only.

Thank you so much wainuitech, that worked!!! All good to go now thanks to you
dianne pierce (13385)
1270002 2012-04-15 10:02:00 Glad to have helped :) wainuitech (129)
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