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Thread ID: 124206 2012-04-12 02:47:00 ADSL not going to all phone jacks in house. sahilcc7 (15483) Press F1
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1269534 2012-04-12 02:47:00 We have 4 phone jacks in our house + 1 sky phone jack. Only 2 of them get ADSL / Internet through them. I would like to get internet to another one so I can move out router to a more central location.

One has internet and phone and the other has only internet. (Image attached of the one that only has internet)

I opened up one that works with ADSL, and it has orange and white wires connected. The one with only a phone connection had only blue and white wires connected. So I thought if I connected the orange and white wires to the jack it would work with internet and phone. (I did this on the sky jack). It did not work.

Would I need to do something to the 'Demarc Point' located outside the house?

Thanks !
sahilcc7 (15483)
1269535 2012-04-12 03:12:00 Here is a pic of the other working phone and adsl jack. It has 2 ports - One adsl and one phone only. sahilcc7 (15483)
1269536 2012-04-12 03:22:00 The Demarc (ETP for short - external termination point) will have a splitter in it which seperates your phone and adsl into two lines, the picture shows orange/white working for adsl so blue/white will be phone. To get both you need a dual jackpoint with one pair on each, assuming the pairs are extended to every jackpoint but they may not be (the one in the photo looks like it has both with the blue/white just passing through).

It's impossible to be certain from here, there are a few ways to wire this and not everyone does it the same. When you say you connected the orange and white wires did you disconnect the others or leave them all on? you can only have one or the other not both on one single jackpoint (well actually if you use plug in filters the orange/white might work for phone).
dugimodo (138)
1269537 2012-04-12 03:29:00 Just another note because I don't think I was very clear, the cables from the jackpoint will go back to the ETP or sometimes another jackpoint. Sometimes installers join both pairs to every cable so that either phone or internet can be used at each point, sometimes they just join the one pair needed for whatever is wanted at that jackpoint.

Incidentally that is cat 5 cable which is nice, but not something a chorus installer would normally use so I don't know who would have wired that and how. (Chorus use a white 2 pair cable with just blue/white and orange/white pairs)
dugimodo (138)
1269538 2012-04-12 03:48:00 Cool thanks for that . If I disconnect the blue and white wires and only use the orange and white, Internet should work . But if both are connected it won't work .

Only one is a cat5 cable . The rest are white .

So I just need to buy some dual jack plates and hook them all up like the last pic where one is Adsl and one is phone .
sahilcc7 (15483)
1269539 2012-04-12 03:55:00 So I just need to buy some dual jack plates and hook them all up like the last pic where one is Adsl and one is phone.

In theory, yes.
dugimodo (138)
1269540 2012-04-12 04:00:00 It looks like you have a master splitter installed and the ADSL signal is on the orange pair of the CAT5 and the phone is on the blue pair.
The master splitter usually sits in the ETP and seperates the ADSL and phone onto seperate pairs of wires.
This gives you the best possible ADSL speed and you don't need the plug in filters on each phone/fax/sky box etc.
The downside is, as you've found, you don't get the ADSL signal at all phone jacks so can't easily move your router around.

Do you have a monitored alarm?

You are correct in that you should be able to buy a dual jack wall plate, like your last photo, and wire it up as per the last photo to give you a broadband jack and a phone jack.
The only issue you may have is that, where you want to add the second outlet to make it a phone & internet wall plate, the orange or blue pair may not be live. If you find you run into this then you would need to open up each wall plate and trace the pairs all the way and make sure they are joined much like the blue pair in your first photo. The orange pair is also joined in the first photo, it's just being done on the back of the jack point.
CYaBro (73)
1269541 2012-04-12 04:05:00 In that first image you will notice how they have created a loop for the phone(blue/white)[those orange capped things].
You may find you need to do the same for the ADSL somewhere but as said above you don't want both phone and ADSL going into one socket.
mikebartnz (21)
1269542 2012-04-12 04:26:00 I have a house with an alarm but not monitored .


How do I connect this jack to have broadband only?
Which parts do i connect it to?
sahilcc7 (15483)
1269543 2012-04-12 04:44:00 Ring them. pctek (84)
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