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| Thread ID: 124305 | 2012-04-17 22:30:00 | External Hard-drive showing data is present but not letting me use it? | thefoo (16756) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1270675 | 2012-04-17 22:30:00 | Hi all, I have recently had to reboot my laptop (Dell Inspiron 1525, Vista) after suffering a hard-drive error so had to reinstall everything. Obviously I have lost everything that was on there, but I have a back-up on an external hard-drive (Seagate Expansion Portable Drive 250gb) thinking that all my data would be secure and safe. I have today tried to get the data from the back-ups that are on there as I did one every week for nearly 2 years, but now my laptop will not let me get this information off it. I have then tried to access some of the data that I had just saved on this drive such as photos and music but having shown that the files are there (with the amount of data being correct), but they are not being opened by the computer and says they may have been deleted. I have also tried to open the file of my work for essays and other school work and they are no longer there, which is very strange just vanishing! I wouldn't really mind too much, but a fellow student wants the photos off me and I feel really embarrassed that I haven't got them for her. So I was wondering if there was a way to get the info off the hard-drive and/or access these photos, if at all possible? Not sure if you need anymore system requirements, but not sure what or how to get them! I'm not too ICT technical so might need some walking through in simple terms! Many thanks in advance |
thefoo (16756) | ||
| 1270676 | 2012-04-17 22:37:00 | Hi Was wondering if the backups were made by a particular backup program or are they just a straight file copy? Maybe the backup program is at fault? Also have you tried copying the backups back to the computer drive and opening them from there? Only other thing I would try first is to check the USB cable to the external drive. I've had an issue with external drives before and its turned out to be a dodgy USB cable, |
Webbnzl (8810) | ||
| 1270677 | 2012-04-17 22:38:00 | First, how did you backup the data? Did you use a specific program that creates it's own backup files? If so, have you reinstalled it? Or are the files in their original form and you just transferred copies across? This would have been the best method.............then it may just be a matter of permissions.. |
pctek (84) | ||
| 1270678 | 2012-04-17 22:40:00 | I just transferred them across using the normal windows backup. | thefoo (16756) | ||
| 1270679 | 2012-04-18 00:13:00 | Have you used Windows Backup to Restore them. | mikebartnz (21) | ||
| 1270680 | 2012-04-18 00:42:00 | Yeah I've tried to restore it that way but it says there is nothing to restore which is strange! I've switched the cables around with another and it has no change to the effect that its having. I did think that too myself but nothing has changed. |
thefoo (16756) | ||
| 1270681 | 2012-04-18 01:27:00 | Is Windows Explorer actually showing this external drive, and with a Drive Letter (D, E, F, G, whatever) assigned to it? If so, if your Right Click the drive and select Properties, what proportions of used space and free space are shown? |
Paul.Cov (425) | ||
| 1270682 | 2012-04-18 23:43:00 | It does have an assigned drive to it - E. I've got 10.9 gb remaining of free space remaining, with used space being 221gb. Today it's struggling to load up however, with it "not being recognised" and then when it does show it says it can be faster etc. Quite often have to take it out and plug it back in to see the data itself which I assume cannot be good. |
thefoo (16756) | ||
| 1270683 | 2012-04-19 01:39:00 | Try taking ownership of the drive: techfleece.com |
zqwerty (97) | ||
| 1270684 | 2012-04-19 02:04:00 | That's worked, brilliant. Thank you for all your time!! | thefoo (16756) | ||
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