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| Thread ID: 124263 | 2012-04-15 06:21:00 | What did the technician do to my computer? | LouiseJ001 (16751) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1270184 | 2012-04-15 06:21:00 | Hi there, My pc had serious issues around October last year. It kept shutting down. I took it to a local repair shop and was told it was fixed but the same thing happened within hours, so it went back to the repair shop and the same thing happened. So it was returned again and put on a spin-write machine which cleared it of virus' as I understand it. By this time I had paid quite a bit of money and the pc was no better. The technician couldn't help me but said that when he has some free time he could look at it free of charge. They are a very busy repair shop so I knew it would be a couple of months. Five weeks ago I phoned to see if any progress, and was told the technician/owner would call me back. He didn't. Yesterday I phoned and I got the sense that the technician/owner was avoiding me. I asked if my pc was there and was told it was but then the person on the phone changed his mind and said he didn't know. I decided to get my pc back and went to the shop immediately. Eventually I was handed my pc and was told it was totally stuffed. I got it home and started it and the screen said I could select either Launch Startup Repair or Start Windows normally. I had no luck with the repair so then tried starting windows normally. This worked only instead of my XP it had a non-genuine copy of Windows 7 on it. I had noticed that during other attempts to get it started I found myself in a screen that told me that the operating system was Windows 7. This was prior to my realising it had Windows 7 installed on it. There was no other option other than Windows 7. Once I was in Windows 7 it seemed stable and I was able to shut it down and re-start no problem. Unfortunately I can't do that anymore as I clicked something about some hardware not having been installed yet and now the machine is back to hopeless. Can anyone tell me why the repair shop would have put Windows 7 on it? I am pretty clueless about these things but I did notice when I had Windows 7 operational that it stated it was 'NTFS' but as I recall my understanding was that my XP worked on FAT32. Thank you. |
LouiseJ001 (16751) | ||
| 1270185 | 2012-04-15 06:40:00 | NTFS and FAT32 are just different file systems. NTFS has been in use for quite a while and your HDD should have been formatted to NTFS origionally. But this change shouldnt effect the computer aside from making it better and able to run windows 7. | Slankydudl (16687) | ||
| 1270186 | 2012-04-15 06:41:00 | 1)What is the name of the repair place? 2)They had no idea so reinstalled Windows - the wrong one. 3)Sounds like they didn't even complete the install properly Presumably they didn't keep a backup or image of your stuff? Have you kept any backups? Get your money back, if he argues, take him to Disputes. Never take a PC back if it's not fixed in the first place. Nothing takes days - weeks or months. Even building a PC from scratch and installing everything would take ma day at most. Ok, if there is other urgent work to be done, a couple of days to do it. This is just a repair. |
pctek (84) | ||
| 1270187 | 2012-04-15 06:41:00 | NOW - copy your files to a USB stick. Then put the Windows 7 CD into your computer and start up and let it format your hard drive and then install Windows 7 again fresh. Or XP whatever that you have. Maybe they installed Win7 for you without charging you, if they did, you must have the CD now and without that is piracy. And it sounds they didn't do the install properly b/c things sound they are not loaded/configured correctly. I suggest you try to install the Windows yourself (7 or XP) and then download the bits and pieces yourself and install them yourself too. What computer do you have exactly? |
Nomad (952) | ||
| 1270188 | 2012-04-15 06:44:00 | NOW - copy your files to a USB stick. Then put the Windows 7 CD into your computer and start up and let it format your hard drive and then install Windows 7 again fresh. Or XP whatever that you have.The OP doesn't have a Win7 disk; this computer originally had XP on it - the Win7 install was put on by the shop. |
Erayd (23) | ||
| 1270189 | 2012-04-15 07:34:00 | Yes Erayd, you are right. I don't have a cd, it's not a legal copy of Windows 7 and was requesting that I register it. I can't afford Windows 7 at present and the repair place knew that money was an issue to me as I'm a student. My XP was/is legal but I don't have it on CD. | LouiseJ001 (16751) | ||
| 1270190 | 2012-04-15 07:44:00 | It was very stressful as I took it in but the person didn't tell me that the technician is only there on Saturday's, so it took many weeks before it got to the spin-write stage - and my study suffering. It's an actual shop on the main street - but I prefer not to say the name of the repair place as I could end up taking it to disputes tribunal. I took the pc back because it seemed to me that after four months and not even returning my phone call to let me know what's going on that something might be wrong. Also I got worried that the agreement to look at it for free would be forgotten and I could end up being charged for it. I had to buy a new pc to get a new pre-loved pc to do my study. By the way, I read online that it's difficult to install an older operating system after a new one has been installed. | LouiseJ001 (16751) | ||
| 1270191 | 2012-04-15 07:46:00 | Hmmm ... do you know anyone that knows a thing or two about computers? Technically, you have the XP license code sticker thingy on your computer right? Someone could install XP if they had a compatible CD and use that code and then install the other bits and pieces. I know that Victoria Uni, not sure about other ones, they have a IT Clinic place for students, probably a reduced price. They should have the disks etc ... For most people, there is little point in having two operating systems. If you don't have Win7, just go back to XP. But if you got a new one already, spending more money on the old one might be a bit of a waste? You could even advertised on campus if someone can do the job for you say $50. |
Nomad (952) | ||
| 1270192 | 2012-04-15 07:47:00 | NTFS and FAT32 are just different file systems. NTFS has been in use for quite a while and your HDD should have been formatted to NTFS origionally. But this change shouldnt effect the computer aside from making it better and able to run windows 7. Thank you. Hopefully it won't make a difference when/if I get XP back up and running on it. |
LouiseJ001 (16751) | ||
| 1270193 | 2012-04-15 07:54:00 | Where in NZ are you? What area? Maybe someone here can help you out | Speedy Gonzales (78) | ||
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