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| Thread ID: 124263 | 2012-04-15 06:21:00 | What did the technician do to my computer? | LouiseJ001 (16751) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1270224 | 2012-04-16 10:52:00 | I'm so pleased I asked you all what you thought. Wainuitek you pointed out that there are other people at risk. I got told by a guy on the phone on Saturday that the pc was stuffed, and when it was handed to me the owner told me the same, that it was pointless trying to get it fixed. When I found that I was able to access the pc and saw Windows 7 there, and it was stable until I clicked that button to install hardware, the thought crossed my mind that they planned to use my pc to sell in the shop along with their other second hand pc's. To be fair, they might not have had that intention, but since their practices are so shoddy, you really do wonder what's going on. So thanks again everyone for helping me to get clear that what happened is not right. | LouiseJ001 (16751) | ||
| 1270225 | 2012-04-16 11:11:00 | Wouldn't matter one bit if the OS would boot or not, ANY place or real Tech/ person with the right knowledge/software, that knows what they are doing could easily get the current product key off of the install. By rights it should be on the side of the case if its a OEM as its been mentioned. How do you get a usable product key when the COA sticker is worn off & the install uses the pre-activated HP/Acer/Toshiba/Whatever key that will only work with their factory image? |
Greven (91) | ||
| 1270226 | 2012-04-16 11:15:00 | Get a program that can find the key in the registry. If you can get into windows | Speedy Gonzales (78) | ||
| 1270227 | 2012-04-16 20:03:00 | I thought about what you said, pctek, that I shouldn't have removed my pc from their 'care' . You are so right, as from the tribunals' point of view, I have not given them the opportunity to put things right . But, how long does a person have to wait? If I took it to the tribunal I would imagine he would just say it was a mistake and I didn't give him a chance to fix it . You what??!! I siad no such thing! I would absolutely go and get it and never go near them again, finished or not, excuses or not . Bollocks . He's had more than enough time to fix it . Don't put words in my mouth . I'm beginning to think it's you . You won't name them, now you seem to be sticking up for them as well . The Disputes will not agree with him I can tell you that now . in the CGA there is such a thing as Reasonable repair times you know . Reasonable would be a few days at the absolute most . |
pctek (84) | ||
| 1270228 | 2012-04-16 21:22:00 | Wainuitek you pointed out that there are other people at risk . Pardon ?? Only thing I can think of regarding that comment is if they are that shoddy, and have mucked you about,then they would more than likely do it to others as well . As for the PC being stuffed -- any part ( hardware) can be replaced if its faulty, the governing factors are : Available parts,Eg old components may not be able to get a new one if its no longer manufactured, and cost . Sometimes the cost of repairing an old PC if failing hardware, is close to buying a complete new one . Software when reinstalled is like new . I've had several PC's in the workshop, where people think or have been told they are stuffed, change the HDD or RAM, or Power Supply an( or what ever is broken) and away it goes again . In your case - you mentioned it goes but BSOD when installing drivers, that could be caused by several things . |
wainuitech (129) | ||
| 1270229 | 2012-04-16 21:33:00 | How do you get a usable product key when the COA sticker is worn off & the install uses the pre-activated HP/Acer/Toshiba/Whatever key that will only work with their factory image? I have read there is a way if its the factory install. While I've never tried it, there is a file that is on the system that can be transfered to the new install, which pre-activates the factory COA that was on the original. If the system wont boot into windows, there are also bootable CD's that have programs that will read the installed COA. If the COA on the case is damaged, MS can always cross check, as there are other series of numbers on the COA, unless its completely blank, then its bad luck, the person needs to buy a new one. |
wainuitech (129) | ||
| 1270230 | 2012-04-16 22:03:00 | Yes this thread is starting to smell a bit fishy to me. The OP won't name the shop or say where he lives so that perhaps someone here can go and help them. This thread could be a scam. :) |
Trev (427) | ||
| 1270231 | 2012-04-16 22:18:00 | Get a program that can find the key in the registry. If you can get into windows Also, if Windows is stuffed and the HD isn't stuffed you can retrieve the NTUSER.DAT and there's a remote reg + key retrieval method: www.mydigitallife.info |
Renegade (16270) | ||
| 1270232 | 2012-04-16 23:42:00 | You what??!! I siad no such thing! Ooops sorry about that - I misinterpreted - you meant that I should never have taken it back to them to fix it when they didn't fix it in the first place. I know that now! The customer service aspect of this dispute definitely seems to swing in my favour. |
LouiseJ001 (16751) | ||
| 1270233 | 2012-04-16 23:48:00 | Yes this thread is starting to smell a bit fishy to me. The OP won't name the shop or say where he lives so that perhaps someone here can go and help them. This thread could be a scam. :) Trev, could I be had up for defamation? As I understand it, defamation is the intention to cause another harm. That is not my intention, as I came to the forum puzzled as to what I had experienced. I am in Levin. |
LouiseJ001 (16751) | ||
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