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Thread ID: 8932 2001-04-27 00:49:00 Modem Expert Guest (0) Press F1
Post ID Timestamp Content User
11843 2001-04-27 00:49:00 Hi, We need to speek to a modem expert. Does anyone know someone we can call? The fault is too detailed to write.

We have Building Management Systems and use modems to talk between our office and the panels.
We have had some limited help from Dynalink and USR but need to explain to someone what is occurring to get some pointers on where to look to overcome faults.

Would very much appreicate any contacts.

Kind regards, Frans
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11844 2001-04-27 01:19:00 Give a brief description of the problem...Is it Hardware or Software? WHen and where does it occur? Your OS? etc..
Then I may be able to help.
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11845 2001-04-27 01:40:00 Could be hardware and/or software. Win98 is operating system. Using external USR 56K modems but have had same issues with Dynalink. Use both laptops and desktops. Set to 9600 which is the requirement of the BMS panels.

Modems connect and we log on, but when attempting to pass data either way they disconnect.

Kind regards, Frans
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