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Thread ID: 124476 2012-04-28 06:08:00 Constant but short internet drop outs - doing my head in LOL HELP!! sparkynz (16771) Press F1
Post ID Timestamp Content User
1272461 2012-04-28 06:08:00 HIYA
I am getting internet drop outs at random intervals but for short periods of time, usually about 10 - 15 seconds?

Here is the situation

We have a home network based upon a TP LINK 300M Wireless N ADSL2+ Modem Router Model No. TD-W8960N

We have 2 desktops and 4 laptops. The desktops connect through Ethernet and the laptops either wirelessly or Ethernet.

The Modem/Router is about 6 weeks old, we bought it new from PB Tech

It was rock solid when we first got it. Now it seems to drop the internet at least 10 or more times every hour.

I have re booted the router.
Gone back to factory settings
Updated the firmware

but still no solution

Today I had 3 laptops connected. 2 wirelessly and one by Ethernet. The two wireless ones are running WIN 7 and Ubuntu.
The 3rd laptop, connected by Ethernet is this one I am typing on

When I had a drop out about 5mins ago, both wireless laptops reported no internet connection as did the Ethernet one.
HOWEVER I still had access to my home network via the Ethernet one as I could access our NAS box which is connected to
one of the router ports. I could also access the printer which is attached to another router port.
It does therefore seem to be a modem problem and not a router one?

Any advice or solutions
This has been going on for about a week now and I am getting very frustrated

Thanks
sparkynz (16771)
1272462 2012-04-28 06:11:00 If you dont have a filter then add a filter and post results. stratex5 (16685)
1272463 2012-04-28 06:24:00 I brought the same modem/router the other day. From pbtech as well.

If the latest firmware is on it, some people have posted (in other forums), you should change the bandwidth from 20/40 mhz to 20 (under wireless/advanced) for the wireless. Then click on apply/save.

And this should make it stable. I also found out (in IRC), it kept cutting me off. I fixed this by unticking G.lite / T1.143 and AnnexM under Advanced settings / DSL. I've stayed in IRC since I've unticked these options

So, which ones drop out more now on yours?? The wireless or the ethernet?
Speedy Gonzales (78)
1272464 2012-04-28 06:24:00 SORRY forgot to add

ALL phone Jacks have filters including the SKY one too
sparkynz (16771)
1272465 2012-04-28 06:27:00 Try speedys tip then. stratex5 (16685)
1272466 2012-04-28 06:31:00 Thanks SPEEDY

I had 20 Mhz already set
I only have ADSL2+ enabled
And latest firmware is on the box

Only issues are internet dropping out

Am wondering if this could be a filter problem?

I dropped again as I was typing this and took a while to re-connect and this laptop is connected via ethernet
I could however connect to other network devices


However con
sparkynz (16771)
1272467 2012-04-28 06:35:00 You did add the info under quick setup right?? The VPI / VCI / WAN type / Encapsulation mode, and username / password?? I had to for the internet LED on this, to come on. Under this option, I also ticked MTU and typed in 1492

Are all of these on auto (their ips), or did you give them static ips? If theyre on auto, their ip's may change everytime you reboot the desktops / laptops. Whos your ISP?
Speedy Gonzales (78)
1272468 2012-04-28 06:54:00 Try renewing your ip address stratex5 (16685)
1272469 2012-04-28 07:13:00 YES
here is the info from my router

VPI 0
VCI 100
WAN LINK TYPE PPPoA
Encapsulation VC/MUX
Username my Xtra login name
Password my correct password
DNS Obtain Automatically
MTU 1490

ALl network devices are on DHCP server and get IP that way

I am with XTRA
sparkynz (16771)
1272470 2012-04-28 07:17:00 Thanks stratex.. done that just now sparkynz (16771)
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