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| Thread ID: 124476 | 2012-04-28 06:08:00 | Constant but short internet drop outs - doing my head in LOL HELP!! | sparkynz (16771) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1272481 | 2012-04-28 11:42:00 | SP3 for XP. It works better with wireless | Speedy Gonzales (78) | ||
| 1272482 | 2012-04-28 21:40:00 | It might be the routers problem because ive seen a few people with the same problem. | stratex5 (16685) | ||
| 1272483 | 2012-04-28 22:13:00 | No, they're going about it all wrong! In the first post you write: When I had a drop out about 5mins ago, both wireless laptops reported no internet connection as did the Ethernet one. HOWEVER I still had access to my home network via the Ethernet one as I could access our NAS box which is connected to one of the router ports. I could also access the printer which is attached to another router port. It does therefore seem to be a modem problem and not a router one? Almost, you're on the right track. Try renewing your ip address No need, and you haven't said which device to renew which IP either. The IP connectivity between the devices on the LAN is still functioning fine, meaning that the device (Router) is still up. No IP Address needs to be renewed right now. I would give them static ips. Thanks SPEEDY.... but I am not sure what giving everyone a static IP address will do? You're right, it won't do anything, bad advice because it's not the "PC -> Router" that's the issue, it's the "Router -> Internet" that's the issue. It's either a faulty router, or a physical connectivity issue here with the wiring (Filters included). Also the wireless is set to NZ right?? And what channel is the wireless on? And is there anything wireless nearby? Wifi = irrelevant! When the original poster says they've got a cabled PC also having the issues, then we can safely ignore all of that. However, because connectivity between hard-wired and wireless devices works while the internet is dropped, we can also assume there is no 2.4Ghz interference. Same for updating drivers, wild goose chase there, leave that alone coz it's probably also pointless. So, we're going to try this to get your connection sorted: 1) Do an isolation test. Unplug everything from all the jackpoints around your home so there's nothing but the router plugged in. See if it drops. Try another jackpoint. See if that also drops. 2) Replace all the filters you have. Sure they're $20 a pop, but you should ideally have one on every single used jackpoint in your home. 3) If it still continues to fail, call your ISP, get them to run some tests on your line. They'll probably do a "Port Refresh" which may or may not help. They might know instantly it's a wiring fault, they might not and may want to monitor your line for 24 hours. 4) This is where things will start to cost you, because if you're this far without luck, then it's either a) Your router, or b) Faulty wiring. If it's a) Your router, buying a different brand / make / model may yield better results. Most larger ISPs will give you one for free to try, get them to send you one first if possible. However if it's b) Faulty wiring, then (ideally after having ruled out the router) you're going to want to have a Chorus tech come out and look at things. By this point you can be relatively confident that it's not a fault of your own, which means that if you have any issues, Chorus foots the bill and not you. However if they come out and find you're using old filters that are causing the issue, then you'll be out ~$175 or something. Good luck. |
Chilling_Silence (9) | ||
| 1272484 | 2012-04-28 22:43:00 | Great logical reply, Chill. | linw (53) | ||
| 1272485 | 2012-04-29 04:15:00 | Thanks :) | Chilling_Silence (9) | ||
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