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Thread ID: 9180 2001-05-12 03:25:00 Scanning Win ME System Restore with Norton Antivrus Guest (0) Press F1
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12483 2001-05-12 03:25:00 I have been trying to find advice on the problem of Scanning Win ME's System Restore folder with Norton Antivrus, as mentioned in PC World Mar 01, pg 24.

I tried to follow the instructions in the magazine about selecting the version of NAV, then clicking Go and at the next page typing in 'System Restore' in the search field. However there was no such search field there. I tried the main search page without any luck and endless following of links didn't seem to get any where.

I also tried the Microsoft address that the magazine also gave and got a 'Page Cannot be Displayed' message.

I finally found the link I wanted after posting a free worded question at the Knowledge Base. however much to my dismay, the page could not be displayed.

Can any one please help me here?
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12484 2001-05-12 04:08:00 Lloyd,

The website referred to on page 24 of the March edition should be:
support.microsoft.com

The article describes two methods to remove viruses from the restore folder:
FIFO (First In First Out) - resizing the data store so that old files are removed
Manual purge - disabling system restore so that all files are removed

To search for information on Symantecs website go to the address listed in PC World (www.symantec.com/techsupp), select NAV and version then press go. On the page that appears select knowledge base at the bottom of the page, then do a search for system restore.
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