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Thread ID: 124646 2012-05-09 23:43:00 Can't open Hotmail? B.M. (505) Press F1
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1274393 2012-05-09 23:43:00 Out of the blue I have all of a sudden found myself unable to open my Hotmail mail.

I can get to the Inbox but can’t open the mail. I can’t change folders either.

This is using Firefox, all works OK using Internet Explorer.

All other Sites work fine with Firefox.

Got me whacked, I tried turning off Avast just in case but to no avail.

All suggestions appreciated. :)
B.M. (505)
1274394 2012-05-10 00:37:00 It must be Firefox problem. I just tried it and found Hotmail won't open mail using FF, but does open using other browsers. nerd89 (14761)
1274395 2012-05-10 01:18:00 Just tried it on FF12 and it works perfectly.

Mind you I dont have a truck load of add-ons, so maybe one of those is playing up with hotmail.

Try running FF in its safe mode and see if it works. Help/ Restart with Add-ons disabled.
wainuitech (129)
1274396 2012-05-10 03:44:00 A message I sent from my xtra account to a hotmail address came back from Mail Administrator "your message was not delivered because the return address was refused". I can send hotmail to hotmail and hotmail to xtra. Seems I can't send xtra to hotmail. Using FF, haven't tried IE bellbird (6169)
1274397 2012-05-10 05:32:00 Using FF 13.0, no problems. WalOne (4202)
1274398 2012-05-10 07:20:00 Thanks Guys.

Ok, been out all day but now back on the case.

Firstly, I’m using FF12.

Secondly, it seems to be a problem only between Hotmail and FF. G-Mail works fine as does Clearnet Webmail.

I’ve disabled all of the six or so add-on’s I have but still no luck.

She’s an odd one this. :confused:
B.M. (505)
1274399 2012-05-10 09:58:00 Hey , i think if i were you i would unistall firefox and reinstall it , i guess it is a bug .




Also can you name me - what version of windows are you using , and have you got ccleaner .
Nhashon (16466)
1274400 2012-05-10 10:53:00 Hey , i think if i were you i would unistall firefox and reinstall it , i guess it is a bug .




Also can you name me - what version of windows are you using , and have you got ccleaner .

Yep, a reinstall of FF is an option but the fact that it works perfectly fine on other Web-mails (and everything else) makes me think the problem is with Hotmail.

Especially seeing that others are experiencing similar problems.

And yes, the OS is XP SP2 and I’ve run CCleaner and cleaned out the Temp files and Cookies.

A real odd one. :illogical
B.M. (505)
1274401 2012-05-10 12:30:00 ok , well might be . Nhashon (16466)
1274402 2012-05-10 22:42:00 Telecom website's Network Status has an explanation of the issues they are experiencing. Too technical for me to understand but can only assume that's why I'm having trouble sending from xtra to hotmail. bellbird (6169)
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